FirstSource is hiring- International Voice/ Nonvoice

Job Title: Customer Support (UK Process)Job Location: Firstsource Solutions Limited Brigade Residency. Unit-202, 2nd Floor, Block A, Brigade tech gardens Brigade Properties Private Limited, Brookefields, Kundalahalli Whitefield, Marathahalli, Bengaluru, Bengaluru Urban Karnataka Company: First SourcePosition: Customer Support & Technical Support for...

Key Responsibilities:Handle technical queries via inbound/outbound international calls (primarily from the UK)Troubleshoot hardware, software, networking, and connectivity issues over the phoneGuide customers through step-by-step solutions using remote tools or verbal instructionsAccurately document all interactions in CRM systems or ticketing toolsEnsure...

Key Responsibilities:Handle inbound calls from UK telecom customers.Assist with billing issues, plan upgrades, service complaints, or connection-related queries.Troubleshoot common technical problems (e.g., connectivity, device settings).Maintain accurate records of customer interactions using CRM tools.Ensure first-call resolution and excellent customer...

Key Responsibilities:Respond to customer inquiries related to banking products (savings, checking, credit cards, loans, etc.) via live chat.Assist with transactional support, account information, online banking issues, and fraud-related queries.Ensure compliance with security protocols and data privacy guidelines.Accurately document interactions in internal...

Role & responsibilitiesWe are hiring Voice Process Executives for an international BPO project. The role involves handling inbound or outbound customer calls, resolving queries, and providing support to customers based in the UK or other international markets.Key Responsibilities:Handle customer interactions through inbound or outbound international...

Kickstart Your Global Career with UsAre you ready to join a high-energy, international work environment where your communication skills can shine? We are hiring dynamic individuals for our International Voice Support teama key role in delivering world-class service to global customers.If you have a passion for helping people and thrive in a fast-paced...

Contact PersonHR BhanumathiJob Title: Customer Support Executive International Voice Process (Broadband Services)Location: Bangalore (Work from Office)Employment Type: Full-timeAbout the RoleWe are looking for enthusiastic and customer-focused professionals to join our International Voice Process Broadband Services team. The ideal candidate should possess...

Role & Responsibilities :Handle inbound/outbound calls, emails, or chat from global customersProvide accurate, valid, and complete information using the right toolsResolve product or service issues promptly and professionallyDocument customer interactions clearly in CRM systemsFollow communication procedures, guidelines, and policiesCollaborate with team...

Key Responsibilities:Voice Process:Handle inbound and/or outbound international customer calls professionally.Resolve customer issues related to product, service, billing, or technical queries.Follow communication scripts and maintain call quality standards.Escalate complex issues to the appropriate department or supervisor when necessary.Non-Voice...

Key Responsibilities:Handle customer inquiries via phone for international clients (primarily from the US, UK, or Australia)Provide accurate information about products, services, or order statusTroubleshoot and resolve customer issues effectively and efficientlyMaintain records of customer interactions and transactionsFollow communication procedures,...