Hiring For Technical Voice Process

1 week ago

Bengaluru, Karnataka, India Firstsource Full time ₹ 9,00,000 - ₹ 12,00,000 per year

FSL is hiring

Job Title: Customer Support Associate - Technical (International Voice Process)

Location: Bangalore

Job Type: Permanent

Shift: Rotational Night Shift

Responsibilities:

  • Provide exceptional customer service via international voice calls
  • Address inquiries, resolve issues, and ensure customer satisfaction
  • Communicate effectively with a diverse global customer base
  • Document and update customer records accurately

Requirements:

  • Fluent in English (spoken and written)
  • Previous experience in a customer support role preferred
  • Excellent communication and interpersonal skills
  • Flexibility to work in rotational shifts
  • No Bsc / Post-Graduate freshers

Benefits:

  • Competitive salary
  • Cab facility
  • Professional development opportunities

  • Vibrant and inclusive work culture

  • Interview Process:

  • HR Round: Screening and discussion of job role and responsibilities.
  • Assessment Test and Live Chat Round: Evaluation of skills related to customer support and technical troubleshooting.
  • Operations Round: Final round to assess operational knowledge and practical skills.

How to Apply:

Interested candidates can contact HR, Zulfi, on

Please send your updated resumes to

  • Shortlisted candidates will hear from us as quickly as possible.
  • We look forward to receiving your applications and potentially having you join our dynamic team

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses

3rd Floor, Dragonfly Building, Brigade Tech Gardens, ITPL Main Road, Brookfield, Bangalore

Note - Please carry your Adhar card and resume (mention HR - Zulfi) for walk-in interviews

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