hiring For International Voice process

5 days ago

Bengaluru, Karnataka, India Firstsource Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Key Responsibilities:

  • Handle inbound and outbound calls from international customers.
  • Resolve customer queries and provide accurate information in a professional manner.
  • Promote and upsell products or services based on customer needs.
  • Achieve individual and team targets (including sales conversions, customer satisfaction, etc.).
  • Maintain call quality and follow process compliance.
  • Log all customer interactions in internal systems accurately.

Requirements:

  • Excellent verbal communication skills in English.
  • Strong interpersonal and persuasion skills.
  • Willingness to work in night shifts and rotational shifts.
  • Basic computer knowledge (MS Office, CRM tools).
  • Freshers can apply; training will be provided.

  • Prior BPO or voice process experience is a plus, but not mandatory.

  • Excellent communication and interpersonal skills

  • Candidates with a B.Com, B.B.A, B.A, or any Postgraduate degree and experience in Customer Support are welcome to apply.
  • Please bring the original physical copy of any of your identification documents for verification.
  • B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible.
  • Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses.

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