hiring For International Voice process
3 days ago
Key Responsibilities:
- Handle inbound and outbound calls from international customers.
- Resolve customer queries and provide accurate information in a professional manner.
- Promote and upsell products or services based on customer needs.
- Achieve individual and team targets (including sales conversions, customer satisfaction, etc.).
- Maintain call quality and follow process compliance.
- Log all customer interactions in internal systems accurately.
Requirements:
- Excellent verbal communication skills in English.
- Strong interpersonal and persuasion skills.
- Willingness to work in night shifts and rotational shifts.
- Basic computer knowledge (MS Office, CRM tools).
- Freshers can apply; training will be provided.
Prior BPO or voice process experience is a plus, but not mandatory.
Excellent communication and interpersonal skills
- Candidates with a B.Com, B.B.A, B.A, or any Postgraduate degree and experience in Customer Support are welcome to apply.
- Please bring the original physical copy of any of your identification documents for verification.
- B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible.
- Anyone who attended interview before 30 days are not eligible to attend walk-in.
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses.
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