Agent Level Support

Key ResponsibilitiesHandle inbound and outbound calls, emails, and chats to address customer inquiries and concerns.Provide timely, accurate, and professional solutions to customer issues.Maintain a positive, empathetic, and professional attitude toward customers at all times.Understand and resolve customer complaints by clarifying issues, identifying...

DEI Statement Celebrating Uniqueness. OUR uniqueness is our COLLECTIVE strength. At GCI, we are passionate about creating an inclusive culture that supports and promotes diversity. We are committed to fostering an environment in which employees recognize their uniqueness and feel comfortable, respected, appreciated, and valued. We believe that this ...

Sterile Engineer Unit LevelLocation: IndoreExperience Required: 1015 years in sterile process engineering (Pharma/Biotech)Education: BE/B.Tech in Mechanical or Chemical EngineeringRole PurposeThe Sterile Engineer plays a pivotal role in supporting Unit Engineering and Operations by enhancing asset reliability, optimizing maintenance strategies, and ensuring...

Job descriptionSoftvision College is seeking a highly motivated and qualified individual to join our team as an Assistant Professor in Computer Science department. The applicant must fulfill the norms of UGC/ AICTE and must have a strong academic background in computer science, a passion for teaching, and the ability to inspire and guide students towards...

Project Role : Infra Tech Support PractitionerProject Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support...

Handle customer inquiries via phone, email, chat, or in person in a professional and timely manner.Provide accurate information about products, services, and company policies.Resolve customer complaints and issues by coordinating with relevant departments.Maintain records of customer interactions, feedback, and resolutions.Follow up with customers to ensure...

Company DescriptionJob Title: International Voice Calling ExecutiveDepartment:Support TeamLocation:On-siteJob Type:Full-timeExperience:1+ YearsShift Timing:Night ShiftOpen Positions:2About the Role:We are seeking enthusiastic and articulateInternational Voice Calling Executivesto join our Support Team. In this role, you will provide voice-based assistance to...

About the RoleJoin our team as a Customer Support Executive for a leading US-based Pathology Lab. You'll be the first point of contact for pathologists and lab staff handling queries around orders, samples, reports, and portal access. You'll also perform basic troubleshooting and ensure timely, empathetic, and professional communication throughout the...

Job Title: Client Support ExecutiveLocation: In-personSalary: Starting from ₹15,000 per monthJob Type: Full-time, PermanentShifts: Flexible Shifts – Day (10:30 AM to 7:30 PM) / Night (5:00 PM to 2:00 AM)Key ResponsibilitiesServe as the primary point of contact for assigned clients, ensuring exceptional communication and support.Handle client queries...

About the RoleJoin our team as a Customer Support Executive for a leading US-based Pathology Lab. You'll be the first point of contact for pathologists and lab staff handling queries around orders, samples, reports, and portal access. You'll also perform basic troubleshooting and ensure timely, empathetic, and professional communication throughout the...