Front Office

2 days ago

Bengaluru, Karnataka, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 2,50,000 per year

We are looking for a highly motivated and enthusiastic individual to join our team as a Front Office & Guest Services Apprentice in the hospitality industry. The ideal candidate should have 0-1 years of experience.

Roles and Responsibility

  • Manage front office operations, including reception, concierge, and bell captain duties.
  • Provide exceptional guest services to ensure customer satisfaction and loyalty.
  • Handle various tasks such as answering phone calls, responding to emails, and resolving complaints.
  • Maintain accurate records and reports, including check-in/check-out forms and room assignments.
  • Collaborate with other departments to ensure seamless service delivery.
  • Participate in ongoing training and development programs to enhance skills and knowledge.

Job Requirements

  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Excellent communication and interpersonal skills, with the ability to interact with guests from diverse backgrounds.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Basic computer skills, including proficiency in Microsoft Office applications.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Strong attention to detail, with an emphasis on delivering high-quality results.

*Note - Job has been sourced from social media platforms/other public websites.

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