CEC Officer

Department Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant ManagerJob Role To Attend the inbound calls of customers in Credit Cards and process the queries requests to customer s satisfaction To identify and convert the opportunities for cross selling banking product ...

DepartmentRetail Liabilities | Digital BankingNumber of PositionsMultiplePosition GradeM1Assisting in resolving customer queries.Contacting potential or existing customers to inform them about a product or service using scriptsAnswering questions about products or the companyAsking questions to understand customer requirements and close salesProviding...

811 Digital - Outbound Team Coach-Digital Banking Kotak 811-CEC-VKYC JD – 811 CEC TrainerExceptional interpersonal and communication skills Plans and facilitates new hire training, refresher trainings and compliance based functional training to new and existing officers /employees. Plan and Conduct Refresher on predetermined frequencies and ensure...

Onboarding Officer - Video KYC-Digital Banking Kotak 811-CEC-VKYCDescription for Candidates Job Role: · Video call customers to complete the Full KYC · Verify the details submitted by the customer while opening the account and Documents submitted are matching · Ensure VKYC is completed by the Right Party only · Should maintain a good...

Join Our Team at Clinical Excel ComputechPosition: RCM Advisor (Insurance Verification Specialist)Location: Sector 62, NoidaShift Timings: Night Shifts (Fixed off on Saturday & Sunday)About UsClinical Excel Computech (CEComputech) is a global leader in business process outsourcing (BPO) specializing in healthcare back-office services, recruitment support,...

Job DescriptionAssisting in resolving customer queries.Contacting potential or existing customers to inform them about a product or service using scriptsAnswering questions about products or the companyAsking questions to understand customer requirements and close salesProviding information to customers.Monitoring sales performance.Closing sales...

Enter Custom Internal Posting Description**CEC Officer - Department- Customer Experience Center- Location- Thane/Noida/Bangalore- Reporting Relationship- CEC - Team Leader - Inbound- Position Grade- Assistant Manager **Job Role - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To...

Job Description As an 811-CEC Officer, you will play a vital role in maintaining the high standards of our Digital Banking services. Your primary focus will be on real-time quality assurance, ensuring that our customers receive timely and accurate support. You will work closely with the Contact Centre Inbound team to enhance the overall customer experience.

Job Description As an 811-CEC Officer, you will be the voice of Kotak's Digital Banking division, representing the brand and its products. Your primary responsibility is to handle inbound customer inquiries, provide accurate information, and promote our range of digital banking services and products. You will play a crucial role in enhancing customer...

**JD - CEC Trainer - Exceptional interpersonal and communication skills - Plans and facilitates new hire training, refresher trainings and compliance based functional training to new and existing officers /employees. - Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training - Drive sales targets and...

Job Category KMBL Degree Level Bachelor s Degree Authorizer Insurance - Inbound Department CEC Centre Location Bangalore Noida Reporting Relationship Team Manager CEC Position Grade Assistant Manager Deputy manager Job Role Verification of insurance leads generated by CEC officers Responsible for quality communication and customer servicing within laid down...

CEC Team Leader - Inbound - Credit CardsDepartment Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC Team Manager- Inbound Position Grade ManagerJob Role Responsible for managing a team of 15-18 officers handling inbound calls in Credit Cards Manage Team to deliver on Quality Call productivity Sales and Shrinkage as per...

Job Description JD - 811 CEC Trainer - Exceptional interpersonal and communication skills - Plans and facilitates new hire training, refresher trainings and compliance based functional training to new and existing officers /employees. - Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training - Drive sales...

**CEC Officer - Inbound - Credit Cards** - Department - Customer Experience Center - Location - Thane - Reporting Relationship - CEC - Team Leader - Inbound - Credit Cards - Position Grade - Assistant Manager **Job Role** - Adhere to agent-level Service Level Agreement (SLAs) specific by the process - Ensure adherence to time schedules (Turn Around Time) -...

Job Role: - To Attend the inbound calls of customers in 811 and process the queries & requests to customer's satisfaction - To identify and convert the opportunities for cross selling (banking product) on customer's call - Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. - Ensure customer...

**811 Digital - Outbound Officer **811 Digital - Outbound Officer Department Retail Liabilities | Digital Banking Location Noida Number of Positions Multiple Position Grade M1 - Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about...