[Apply in 3 Minutes] Cec Verifier-inbound-retail Liabilities- Customer Experience Center-contact Centre Inbound

CEC Team Leader - Inbound - Credit CardsDepartment Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC Team Manager- Inbound Position Grade ManagerJob Role Responsible for managing a team of 15-18 officers handling inbound calls in Credit Cards Manage Team to deliver on Quality Call productivity Sales and Shrinkage as per...

Sky Service FIU-RM-Customer Experience Center-Contact Centre Inbound Job Role Ø To Attend the inbound calls/make outbound calls for customers in Retail Liabilities and investigate the fraud reported by the customer Ø To thoroughly understand product and process to handle complex queries for the customer Ø To identify and convert the opportunities...

Sky Service Distribution - SME-Sky Channel-Contact Centre InboundSKY Service – Distribution – SMEGrade: M1/M2 Job RoleTo Attend the inbound calls of customers in Retail Assets/Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's...

CEC Team Leader - VKYCDepartment Customer Experience Center Location NoidaJob RoleJob Role xc2xb7 Video call customers to complete the Full KYCxc2xb7 Verify the details submitted by the customer while opening the account and Documents submitted are matchingxc2xb7 Ensure VKYC is completed by the Right Party onlyxc2xb7 Should maintain a good relationship with...

Job Description As an 811-CEC Officer, you will play a vital role in maintaining the high standards of our Digital Banking services. Your primary focus will be on real-time quality assurance, ensuring that our customers receive timely and accurate support. You will work closely with the Contact Centre Inbound team to enhance the overall customer experience.

**CEC Officer - Inbound - Privy (NOIDA)** **For a Well known Indian Pvt. Bank** **in Experience-**1 year -**Max Experience **4 Years **Notice Period-**Max 3 days (Immediate joining) **JOB ROLE** Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests for customer's satisfaction To identify and...

Job Category KMBL Degree Level Bachelor s Degree 811 Digital - Inbound Officer Department Retail Liabilities Digital Banking Location Noida Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products...

**CEC Officer - Inbound - Credit Cards** - Department - Customer Experience Center - Location - Thane - Reporting Relationship - CEC - Team Leader - Inbound - Credit Cards - Position Grade - Assistant Manager **Job Role** - Adhere to agent-level Service Level Agreement (SLAs) specific by the process - Ensure adherence to time schedules (Turn Around Time) -...

Job Category KMBL Degree Level Bachelor s Degree Job Role To Attend the inbound calls make outbound calls for customers in Retail Liabilities and investigate the fraud reported by the customer To thoroughly understand product and process to handle complex queries for the customer To identify and convert the opportunities for cross selling ...

Job Description As an 811-CEC Officer, you will be the voice of Kotak's Digital Banking division, representing the brand and its products. Your primary responsibility is to handle inbound customer inquiries, provide accurate information, and promote our range of digital banking services and products. You will play a crucial role in enhancing customer...