Cec Officer-inbound-digital Banking Kotak 811-contact Centre Inbound

DescriptionAs an 811 CEC Officer – Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing...

Job Description As an 811 CEC Officer Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing...

DescriptionAs an 811-CEC Officer, you will be the voice of Kotak's Digital Banking division, representing the brand and its products. Your primary responsibility is to handle inbound customer inquiries, provide accurate information, and promote our range of digital banking services and products. You will play a crucial role in enhancing customer satisfaction...

DescriptionAs an 811-CEC Officer, you will play a vital role in maintaining the high standards of our Digital Banking services. Your primary focus will be on real-time quality assurance, ensuring that our customers receive timely and accurate support. You will work closely with the Contact Centre Inbound team to enhance the overall customer...

DescriptionThe CEC 811 Digital Officer will be a vital part of our Digital Banking Contact Centre, ensuring an exceptional customer experience. This role requires excellent communication skills, a customer-centric approach, and the ability to work in a fast-paced environment. The officer will be the first point of contact for customers, providing timely and...

**811 Digital - Inbound Officer** Department Retail Liabilities | Digital Banking Location Noida Number of Positions Multiple Position Grade M1 - Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about products or the company - Asking...

DescriptionAs an 811-CEC Officer, you will be the front line of our customer support, ensuring a positive and efficient experience for our Digital Banking customers. Your primary role is to resolve customer queries and provide excellent service, while also identifying opportunities to cross-sell our bank's products and services.Responsibilities Answer...

**811 Digital - Outbound Officer** **811 Digital - Outbound Officer** Department Retail Liabilities | Digital Banking Location Noida Number of Positions Multiple Position Grade M1 - Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about...

**811 Digital - Outbound Officer **811 Digital - Outbound Officer Department Retail Liabilities | Digital Banking Location Noida Number of Positions Multiple Position Grade M1 - Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about...

DescriptionAs a CEC Officer, you will be the first point of contact for our customers, ensuring a positive and seamless experience. Your primary role is to assist customers with their inquiries, provide accurate information, and offer suitable solutions. You will also play a crucial role in identifying cross-selling opportunities and promoting our bank's...