811-cec Officer-inbound-digital Banking Kotak 811-contact Centre Inbound

**811 Digital - Outbound Officer **Department** **Retail Liabilities | Digital Banking** **Location** **Mumbai, Thane** **Number of Positions** **Multiple** **Position Grade** **M1 - **Assisting in resolving customer queries.**: - **Contacting potential or existing customers to inform them about a product or service using scripts**: - **Answering...

To Attend the inbound/outbound calls of customers to process the queries & requests to customer's satisfaction - To identify and convert the opportunities for cross selling (banking product) on customer's call - Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. - Ensure customer “delight”...

**CEC Officer - Inbound - Privy** - Department - Customer Experience Center - Location - Thane/Bangalore - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager/Deputy Manager **Job Role** - To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's...

**CEC Officer - Inbound - Credit Cards - Department- Customer Experience Center- Location- Thane/Noida/Bangalore- Reporting Relationship- CEC - Team Leader - Inbound- Position Grade- Assistant Manager**Job Role - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert...

**Video KYC Process Team Coach **- **Digital Banking-811 **Department** **Retail Liabilities | Digital Banking** **Location** **Mumbai, Thane** **Number of Positions** **Multiple** **Position Grade** **M2 **Job Role: - **Directs, administers and controls the day to day operations and activities of process**: - **Provides leadership, support and...

Job Title: - Quality Auditor- Job Category: - Service Excellence- Department/Group: - Customer Experience Centre- Job Code/ Req#: - Location: - Mumbai- Travel Required: - Yes- Level/Salary Range: - DM/AM- Position Type: - Full Time- HR Contact: - Date Posted: - Job DescriptionRole and Responsibilities - Conduct audits on an inbound, outbound, chat and other...

Enter Custom Internal Posting Description **CEC Officer** - Department - Customer Experience Center - Location - Thane/Noida/Bangalore - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager **Job Role** - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's...

**Urgent Openings for Kotak 811 - Sales Process (Thane Location)** **Job Role**: Sales Executive - Kotak 811 (Banking Process) **Process**: Voice Sales - Kotak Mahindra Bank (811 Account Opening) **Location**: Thane - Kasarvadavli **Job Type**: Full-Time **Education**: HSC (12th Pass) / Graduate **Key Responsibilities**: - Outbound calling to potential...

**811 Service Out Calling Process Officer **- **Digital Banking - Department- Retail Liabilities | Digital Banking- Location- Mumbai, Thane- Number of Positions- Multiple- Position Grade- M1 & M2 - The role is for 811 Service Out calling Process wherein Officer will handle customer calls and assist them on their Queries, Request and Complaints - Should...

Position - CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre InboundJob RoleTo Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfactionTo identify and convert the opportunities for cross selling (banking product) on customer's callResponsible for...