811-cec Officer-inbound-digital Banking Kotak
1 week ago
**811 Digital - Outbound Officer
**Department**
**Retail Liabilities | Digital Banking**
**Location**
**Mumbai, Thane**
**Number of Positions**
**Multiple**
**Position Grade**
**M1
- **Assisting in resolving customer queries.**:
- **Contacting potential or existing customers to inform them about a product or service using scripts**:
- **Answering questions about products or the company**:
- **Asking questions to understand customer requirements and close sales**:
- **Providing information to customers.**:
- **Monitoring sales performance.**:
- **Closing sales deals.**:
- **Keeping a record of calls and relevant details.**:
- **Go the “extra mile” to meet sales quota and facilitate future sales**:
- **Keep records of calls and sales and note useful information**:
- **Make sales or recommendations for products or services that may better suit customer needs**:
- **Adhere to all company policies and procedures
- **Graduate with decent English communication.**:
- **Should be dedicated and display integrity.**:
- **Willingness to learn with an attitude of continuous improvement.**:
- **Willing to work in rotating shifts
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