Sme Cc Quality-digital Banking Kotak 811-cec-vkyc

Job Title: - Quality Auditor- Job Category: - Service Excellence- Department/Group: - Customer Experience Centre- Job Code/ Req#: - Location: - Mumbai- Travel Required: - Yes- Level/Salary Range: - DM/AM- Position Type: - Full Time- HR Contact: - Date Posted: - Job Description- Role and Responsibilities- Conduct audits on an inbound, outbound, chat and other...

**811 Digital - Outbound Officer - Department- Retail Liabilities | Digital Banking- Location- Mumbai, Thane- Number of Positions- Multiple- Position Grade- M1- Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about products or the company -...

**811 Digital - Outbound Officer** **811 Digital - Outbound Officer** Department Retail Liabilities | Digital Banking Location Noida Number of Positions Multiple Position Grade M1 - Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about...

**CEC Officer - Inbound - Credit Cards - Department- Customer Experience Center- Location- Thane/Noida/Bangalore- Reporting Relationship- CEC - Team Leader - Inbound- Position Grade- Assistant Manager**Job Role - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert...

**811 Service Out Calling Process Officer **- **Digital Banking **Department** **Retail Liabilities | Digital Banking** **Location** **Mumbai, Thane** **Number of Positions** **Multiple** **Position Grade** **M1 & M2 - **The role is for 811 Service Out calling Process wherein Officer will handle customer calls and assist them on their Queries, Request...

**Job Role**: - Video call customers to complete the Full KYC - Verify the details submitted by the customer while opening the account and Documents submitted are matching - Ensure VKYC is completed by the Right Party only - Should maintain a good relationship with the customer throughout the KYC process. - Cross-sell other banking products. - Give complete...

**JD - CEC Trainer** - Exceptional interpersonal and communication skills - Plans and facilitates new hire training, refresher trainings and compliance based functional training to new and existing officers /employees. - Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training - Drive sales targets and...

**Urgent Openings for Kotak 811 - Sales Process (Thane Location)** **Job Role**: Sales Executive - Kotak 811 (Banking Process) **Process**: Voice Sales - Kotak Mahindra Bank (811 Account Opening) **Location**: Thane - Kasarvadavli **Job Type**: Full-Time **Education**: HSC (12th Pass) / Graduate **Key Responsibilities**: - Outbound calling to potential...

**JD - “RM - Global Indian”** - Department - CEC (SKY Branch) - Location - Thane and Hyderabad - Number of Positions - Reporting Relationships - Position Grade - M1 to M5 - Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client, identify opportunities and matching these opportunities to products/ solutions...

Job Role: - Manage Video KYC (VKYC) process for customer onboarding - Ensure VKYC completion targets are met - Oversee and coordinate with Customer to ensure smooth completion of VKYC - Meet daily assigned VKYC completion targets within TAT. - Collaborate with the team to ensure high-quality customer experience during the onboarding process Qualifications:...