811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound

Job Description As an 811 CEC Officer Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing...

Job Category KMBL Degree Level Bachelor s Degree CEC Officer - Inbound - 811 CUFD Customer Unfreeze Department Department Customer Experience Center Location Thane Noida Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Deputy Manager Job Role To attend the inbound calls icommit make outbound calls to customers in 811 CUFD...

**811 Digital - Outbound Officer** **811 Digital - Outbound Officer** Department Retail Liabilities | Digital Banking Location Noida Number of Positions Multiple Position Grade M1 - Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about...

811 Digital - Inbound Officer Department Retail Liabilities Digital Banking Location Noida Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand...

Job Category KMBL Degree Level Bachelor s Degree 811 Digital - Outbound Officer 811 Digital - Outbound Officer Department Retail Liabilities Digital Banking Location Noida Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries Contacting potential or existing customers to inform them about a product or service using scripts...

Job Description As a Relationship Manager - VRM for Kotak 811 Digital Banking, you will be responsible for managing and deepening relationships with High Net Worth (HNW) customers. This role is focused on driving customer engagement, expanding the bank's liability base, and promoting digital banking solutions. You will serve as a key point of contact for...

Job Description As a Relationship Officer-811, you will be the face of our digital banking services, engaging with customers and potential clients to promote and sell our Kotak 811 products. Your primary goal is to onboard new customers, provide excellent customer service, and ensure a seamless digital banking experience. You will be a vital link between our...

Job Description As an Onboarding Officer for Video KYC (VKYC) under Kotak 811 Digital Banking, you will be responsible for completing full KYC verification for customers via secure video calls. This role is critical in ensuring a smooth, compliant, and customer-friendly onboarding experience. You will verify customer details, ensure documentation accuracy,...

Job Description We are seeking a dynamic and results-driven professional to join our Digital Banking Kotak 811-Sales team as a Regional Relationship Manager. In this role, you will be the face of Kotak Mahindra Bank, representing our digital banking services to potential and existing customers. Your primary focus will be on acquiring new customers, building...

Job Description The Onboarding Team Leader will play a crucial role in Kotak Mahindra Bank's Digital Banking division, specifically within the Kotak 811 team. This role is responsible for overseeing the Video KYC process, a critical step in the customer onboarding journey. The leader will guide and motivate a team of officers, ensuring a seamless and secure...