811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound
5 days ago
Job Description As an 811 CEC Officer - Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing customers, understand their needs, and recommend suitable banking solutions. This role demands excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced, target-driven environment. You will also be responsible for maintaining accurate records of customer interactions and contributing to the overall performance of the contact centre.
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Thane, India Kotak Mahindra Bank Limited Full timeJob Description As an 811-CEC-Relationship Manager-VRM, you will be the face of our digital banking platform, Kotak 811. Your primary responsibility is to engage with customers virtually, understand their needs, and offer tailored banking solutions. This role is perfect for an enthusiastic and sales-driven individual who thrives in a fast-paced, digital...
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Thane, India Kotak Mahindra Full time**811 Digital - Inbound Officer** Department Retail Liabilities | Digital Banking Location Noida Number of Positions Multiple Position Grade M1 - Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about products or the company - Asking...
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Hyderabad, India Kotak Mahindra Bank Limited Full timeJob Description As the Team Manager for Digital Banking Kotak 811-Assets, you will play a vital role in driving the success of our Retail Asset Inbound operations. Your primary focus will be to lead and mentor a team of customer service representatives, empowering them to deliver exceptional service and effectively handle customer complaints and...
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Thane, India Kotak Mahindra Full time**811 Digital - Outbound Officer** **811 Digital - Outbound Officer** Department Retail Liabilities | Digital Banking Location Noida Number of Positions Multiple Position Grade M1 - Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about...
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Thane, India Kotak Mahindra Full time**811 Digital - Outbound Officer **811 Digital - Outbound Officer Department Retail Liabilities | Digital Banking Location Noida Number of Positions Multiple Position Grade M1 - Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about...
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Hyderabad, India Kotak Mahindra Bank Limited Full timeJob Description As the Digital Banking Kotak 811-Assets-Team Manager, you will be at the forefront of our customer service operations, leading a team that provides support and guidance to our valued customers. Your primary goal is to ensure an exceptional customer experience, fostering a positive and engaging environment. This role is integral to our digital...
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Thane, India Kotak Mahindra Full time**811 Digital - Outbound Officer - Department- Retail Liabilities | Digital Banking- Location- Mumbai, Thane- Number of Positions- Multiple- Position Grade- M1- Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about products or the company -...
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Thane, India Kotak Mahindra Full time**811 Digital - Outbound Officer - Department- Retail Liabilities | Digital Banking- Location- Mumbai, Thane- Number of Positions- Multiple- Position Grade- M1- Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about products or the company -...
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Delhi, India Kotak Mahindra Bank Limited Full timeJob Description As a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank's digital footprint.
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Onboarding Officer
3 weeks ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description As an Onboarding Officer for Video KYC (VKYC) under Kotak 811 Digital Banking, you will be responsible for completing full KYC verification for customers via secure video calls. This role is critical in ensuring a smooth, compliant, and customer-friendly onboarding experience. You will verify customer details, ensure documentation accuracy,...