811-cec Officer-inbound-digital Banking Kotak 811-contact Centre Inbound

1 week ago

Thane MH IN Kotak Mahindra Bank Full time

811 Digital - Inbound Officer Department Retail Liabilities Digital Banking Location Noida Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers Monitoring sales performance Closing sales deals Keeping a record of calls and relevant details Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all company policies and procedures Requirements Graduate with decent English communication Candidate should have a pleasing personality and should be presentable Should be dedicated and display integrity Willingness to learn with an attitude of continuous improvement Willing to work in rotating shifts

  • 811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound

    2 weeks ago

    Thane, India Kotak Mahindra Bank Limited Full time

    Job Description As an 811 CEC Officer - Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing...

  • Cufd Officer-digital Banking Kotak 811-contact Centre Inbound

    3 weeks ago

    Thane, Maharashtra, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree CEC Officer - Inbound - 811 CUFD Customer Unfreeze Department Department Customer Experience Center Location Thane Noida Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Deputy Manager Job Role To attend the inbound calls icommit make outbound calls to customers in 811 CUFD...

  • 811-cec Officer-inbound-digital Banking Kotak 811-contact Centre Inbound

    6 days ago

    Thane, India Kotak Mahindra Full time

    **811 Digital - Outbound Officer** **811 Digital - Outbound Officer** Department Retail Liabilities | Digital Banking Location Noida Number of Positions Multiple Position Grade M1 - Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about...

  • Cec Officer-inbound-digital Banking Kotak 811-contact Centre Inbound

    2 weeks ago

    Thane, Maharashtra, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree 811 Digital - Outbound Officer 811 Digital - Outbound Officer Department Retail Liabilities Digital Banking Location Noida Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries Contacting potential or existing customers to inform them about a product or service using scripts...

  • 811-cec Officer-inbound-digital Banking Kotak

    2 weeks ago

    Thane, India Kotak Mahindra Full time

    **811 Digital - Outbound Officer - Department- Retail Liabilities | Digital Banking- Location- Mumbai, Thane- Number of Positions- Multiple- Position Grade- M1- Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about products or the company -...

  • 811-cec Officer-inbound-digital Banking Kotak

    2 weeks ago

    Thane, India Kotak Mahindra Full time

    **811 Digital - Outbound Officer - Department- Retail Liabilities | Digital Banking- Location- Mumbai, Thane- Number of Positions- Multiple- Position Grade- M1- Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about products or the company -...

  • Customer Service Executive

    7 days ago

    Muktai Nagar (Thane), Mumbai, India Kotak Mahindra Bank Full time ₹ 3,50,000 per year

    Job Role: Kotak 811 Inbound Officer Company: Kotak Mahindra Bank (On Direct Payroll) Job Type: Full-time Process: Inbound with Cross-Selling Location: Wagle Estate, Thane (W) Job Description: We are hiring experienced sales professionals for the role of Inbound Officer for Kotak 811. This role involves handling inbound customer queries along with...

  • ▷ Urgent! Cec Officer

    4 weeks ago

    Thane, Maharashtra, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree CEC Officer - Inbound - Privy Department Customer Experience Center Location Thane Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Deputy Manager Job Role To Attend the inbound calls of customers in both Retail Liabilities Credit Cards and process the...

  • Sme Cc Quality-digital Banking Kotak 811-cec-vkyc

    4 days ago

    Thane, India Kotak Mahindra Full time

    Job Title: - Quality Auditor- Job Category: - Service Excellence- Department/Group: - Customer Experience Centre- Job Code/ Req#: - Location: - Mumbai- Travel Required: - Yes- Level/Salary Range: - DM/AM- Position Type: - Full Time- HR Contact: - Date Posted: - Job DescriptionRole and Responsibilities - Conduct audits on an inbound, outbound, chat and other...

  • [3 Days Left] Cec Officer

    2 weeks ago

    Thane, Maharashtra, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree CEC Officer - Inbound - Retail Liabilities Department Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries requests to...