811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound

DescriptionAs an 811-CEC Officer, you will be the voice of Kotak's Digital Banking division, representing the brand and its products. Your primary responsibility is to handle inbound customer inquiries, provide accurate information, and promote our range of digital banking services and products. You will play a crucial role in enhancing customer satisfaction...

DescriptionAs an 811-CEC Officer, you will play a vital role in maintaining the high standards of our Digital Banking services. Your primary focus will be on real-time quality assurance, ensuring that our customers receive timely and accurate support. You will work closely with the Contact Centre Inbound team to enhance the overall customer...

DescriptionWe are seeking a dedicated Onboarding Officer to join our Digital Banking Kotak 811-VKYC team. In this role, you will be responsible for guiding customers through the Video Know Your Customer (VKYC) process, ensuring a smooth and secure onboarding journey. Your expertise will be instrumental in enhancing our digital banking services and driving...

DescriptionAs an Onboarding Officer for Video KYC (VKYC) under Kotak 811 Digital Banking, you will be responsible for completing full KYC verification for customers via secure video calls. This role is critical in ensuring a smooth, compliant, and customer-friendly onboarding experience. You will verify customer details, ensure documentation accuracy, and...

DescriptionJob Role :To Attend the inbound calls of customers in 811 and process the queries & requests to customer's satisfactionTo identify and convert the opportunities for cross selling (banking product) on customer's callResponsible for quality communication and customer servicing within laid down productivity and service benchmarks.Ensure customer...

DescriptionThe CEC Officer – Inbound – Privy is responsible for delivering exceptional customer service through inbound calls, handling queries and requests related to Retail Liabilities and Credit Cards. The role demands a strong focus on customer satisfaction, quality communication, and adherence to service benchmarks. It also involves identifying...

DescriptionAs an RM in our Sky Channel-Contact Centre Inbound department, you will be the voice of Kotak Mahindra Bank Ltd, offering exceptional customer service and support. Your primary focus will be on handling inbound calls from credit cardholders, addressing their queries, and ensuring a positive customer experience. This role is crucial in maintaining...

Hiring Female Team Lead for an inbound phone banking process. Manage 15–20 agents, ensure process compliance, improve service delivery, monitor KPIs, maintain floor discipline, support digital adoption, and drive sales productivity. Location Noida128 Required Candidate profileFemale candidate with phone banking or contact center experience. Strong team...

Job Title: Inbound & Outbound Tour ExecutiveLocation: NoidaIndustry: Travel & TourismSalary: ₹25,000 – ₹30,000 per monthShift Timings: 10:00 AM – 7:00 PMWeek Off: SundayQualification: GraduateGender: BothTotal Openings: 3Experience Required : Minimum 2 years*Key Skills Required* Excellent personality and communication skills Proficiency in MS Office...

Job Summary:We are seeking a dedicated voice process to handle customer queries and complaints related to Airtel Payment Bank services. The ideal candidate will provide accurate product and service information, resolve issues promptly, and deliver a seamless customer experience.-Key Responsibilities:Manage inbound and Voice processAssist customers with...