Sky Service Potential

1 day ago


Noida India Kotak Mahindra Bank Limited Full time

Job Description The CEC Officer - Inbound - Privy is responsible for delivering exceptional customer service through inbound calls, handling queries and requests related to Retail Liabilities and Credit Cards. The role demands a strong focus on customer satisfaction, quality communication, and adherence to service benchmarks. It also involves identifying opportunities for cross-selling banking products during customer interactions.



  • Noida, Uttar Pradesh, India Kotak Mahindra Bank Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    DescriptionAs a Sky Service Potential Relationship Manager, you will be the first point of contact for our customers, handling inbound calls and queries with professionalism and expertise. Your role is vital in maintaining customer satisfaction and loyalty, ensuring our customers receive the best possible service and support.Responsibilities Answer and...


  • Noida, Uttar Pradesh, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DescriptionThe CEC Officer – Inbound – Privy is responsible for delivering exceptional customer service through inbound calls, handling queries and requests related to Retail Liabilities and Credit Cards. The role demands a strong focus on customer satisfaction, quality communication, and adherence to service benchmarks. It also involves identifying...

  • Sky Service Cards

    5 days ago


    Thane, India Kotak Mahindra Bank Limited Full time

    Job Description The Sky Service Cards - RM-Sky Channel-Contact Centre Inbound role is a customer-facing position, where you will be the first point of contact for credit cardholders. Your primary goal is to resolve customer queries and provide excellent service, ensuring a positive and seamless experience.


  • Thane, India Kotak Mahindra Bank Limited Full time

    Job Description As a Sky-Analyst-Service Quality, you will play a crucial role in maintaining and enhancing our contact center's performance. Your primary responsibility will be to assess and evaluate the quality of customer interactions, providing valuable insights and recommendations to improve overall service standards. This role is integral to our...

  • Sky Service Cards

    2 weeks ago


    Thane, India Kotak Mahindra Bank Limited Full time

    Job Description The Sky Service Cards - RM-Sky Channel-Contact Centre Inbound role is an integral part of our customer service team, dedicated to providing exceptional support to our credit cardholders. You will be the first point of contact for customers, offering assistance and guidance with their credit card-related inquiries. Additionally, you will play...

  • Sky Branch

    2 days ago


    Noida, Uttar Pradesh, India Kotak Mahindra Bank Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    DescriptionAs a Sky Branch - RM-Sky Channel-Branch Omni, you will be the ambassador of Kotak Mahindra Bank, representing the bank's products and services to customers. This role offers an exciting opportunity to utilize your sales expertise and customer relationship management skills in a dynamic banking environment. You will be responsible for developing...

  • Sky Service UVKYC

    3 days ago


    Thane, India Kotak Mahindra Bank Limited Full time

    Job Description CEC Officer - Inbound - Retail Liabilities Department Sky Channel-VKYC Location Thane Reporting To Sky Service UVKYC - Team Leader Position Grade M1/M2 Job Role - To Attend the inbound and Outbound calls of customers in UVKYC and process the queries & requests to customer's satisfaction - Responsible for quality communication and customer...


  • Noida, Uttar Pradesh, India Kotak Mahindra Bank Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    DescriptionAs a Sky-Analyst-Service Quality, you will play a crucial role in maintaining and improving the bank's reputation for excellent customer service. Your primary responsibility will be to evaluate and provide feedback on the performance of customer support agents, ensuring they meet the bank's high standards. This role is perfect for someone with a...

  • Telesales Executive

    7 days ago


    Noida, India Sky Education Full time

    **Telesales Executive Job Description** **Company**: Sky Education Group **Location**: Noida Sector-63 **Job Type**:Full-time **Responsibilities**: - Initiate outbound calls to potential customers. - Stay updated and introduce and explain Sky Education’s educational products and services. - Answer inquiries and provide detailed information about...

  • Sky Service Cards

    2 days ago


    Noida, Uttar Pradesh, India Kotak Mahindra Bank Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    DescriptionAs a Sky Service Cards Relationship Manager, you will be the first point of contact for our credit card customers, handling inbound calls and resolving their queries. Your role is crucial in maintaining strong customer relationships and ensuring a seamless experience. You will be part of a dynamic team, working collaboratively to deliver...