
▷ (Immediate Start) 811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound
3 weeks ago
Job Description
As an 811-CEC Officer, you will be the voice of Kotak's Digital Banking division, representing the brand and its products. Your primary responsibility is to handle inbound customer inquiries, provide accurate information, and promote our range of digital banking services and products. You will play a crucial role in enhancing customer satisfaction and driving the growth of our digital banking platform.
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Noida, India Kotak Mahindra Bank Limited Full timeJob Description As an 811 CEC Officer Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing...
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Thane, India Kotak Mahindra Bank Limited Full timeJob Description As an 811 CEC Officer - Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing...
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Noida, India Kotak Mahindra Bank Limited Full timeJob Description As an 811-CEC Officer, you will play a vital role in maintaining the high standards of our Digital Banking services. Your primary focus will be on real-time quality assurance, ensuring that our customers receive timely and accurate support. You will work closely with the Contact Centre Inbound team to enhance the overall customer experience.
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Noida, Uttar Pradesh, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree 811 Digital - Inbound Officer Department Retail Liabilities Digital Banking Location Noida Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products...
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Hyderabad, India Kotak Mahindra Bank Limited Full timeJob Description As a Relationship Manager - VRM for Kotak 811 Digital Banking, you will be responsible for managing and deepening relationships with High Net Worth (HNW) customers. This role is focused on driving customer engagement, expanding the bank's liability base, and promoting digital banking solutions. You will serve as a key point of contact for...
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Hosur, India Kotak Mahindra Bank Limited Full timeJob Description As a Relationship Officer-811, you will be the face of our digital banking services, engaging with customers and potential clients to promote and sell our Kotak 811 products. Your primary goal is to onboard new customers, provide excellent customer service, and ensure a seamless digital banking experience. You will be a vital link between our...
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Mangalore, India Kotak Mahindra Bank Limited Full timeJob Description As a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank's digital footprint.
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Noida, Uttar Pradesh, India Kotak Mahindra Bank Full timeJob Category KMBLDegree Level Bachelor s Degree 811 Digital - Outbound Officer811 Digital - Outbound OfficerDepartmentRetail Liabilities Digital BankingLocationNoidaNumber of PositionsMultiplePosition GradeM1 Assisting in resolving customer queries Contacting potential or existing customers to inform them about a product or service using scripts...
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Noida, India Kotak Mahindra Bank Limited Full timeJob Description JD - 811 CEC Trainer - Exceptional interpersonal and communication skills - Plans and facilitates new hire training, refresher trainings and compliance based functional training to new and existing officers /employees. - Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training - Drive sales...
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Bengaluru, India Kotak Mahindra Bank Limited Full timeJob Description We are seeking a dynamic and results-driven professional to join our Digital Banking Kotak 811-Sales team as a Regional Relationship Manager. In this role, you will be the face of Kotak Mahindra Bank, representing our digital banking services to potential and existing customers. Your primary focus will be on acquiring new customers, building...