Cec Non 811 Vkyc-officer-customer Experience

Job Description As an 811 CEC Officer Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing...

DescriptionAs an 811 CEC Officer – Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing...

811 Digital - Outbound Team Coach-Digital Banking Kotak 811-CEC-VKYC JD – 811 CEC TrainerExceptional interpersonal and communication skills Plans and facilitates new hire training, refresher trainings and compliance based functional training to new and existing officers /employees. Plan and Conduct Refresher on predetermined frequencies and ensure...

811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound As an 811 CEC Officer – Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales...

Onboarding Officer - Video KYC-Digital Banking Kotak 811-CEC-VKYCDescription for Candidates Job Role: · Video call customers to complete the Full KYC · Verify the details submitted by the customer while opening the account and Documents submitted are matching · Ensure VKYC is completed by the Right Party only · Should maintain a good...

**811 Digital - Outbound Officer **811 Digital - Outbound Officer Department Retail Liabilities | Digital Banking Location Noida Number of Positions Multiple Position Grade M1 - Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about...

**811 Digital - Outbound Officer** **811 Digital - Outbound Officer** Department Retail Liabilities | Digital Banking Location Noida Number of Positions Multiple Position Grade M1 - Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about...

DescriptionAs an 811-CEC Officer, you will be the voice of Kotak's Digital Banking division, representing the brand and its products. Your primary responsibility is to handle inbound customer inquiries, provide accurate information, and promote our range of digital banking services and products. You will play a crucial role in enhancing customer satisfaction...

DescriptionAs an 811-CEC Officer, you will play a vital role in maintaining the high standards of our Digital Banking services. Your primary focus will be on real-time quality assurance, ensuring that our customers receive timely and accurate support. You will work closely with the Contact Centre Inbound team to enhance the overall customer...

Job Category KMBL Degree Level Bachelor s Degree CEC Team Manager - Inbound Department Customer Experience Center Location Noida Reporting Relationship CEC Unit Manager- Inbound Position Grade Chief Manager Job Role Responsible for managing a team of 70-100 officers 6-7 Team leaders handling inbound calls in Retail Liabilities Responsible for Recruitment and...