Customer Retention Executive

Job Role: - Position: International Voice Support Executive - Shift Timing: 24/7 Shifts (Any 9 hours) - Working Days: 5 days a week **Responsibilities**: - Handle inbound and outbound calls to retain customers and address their queries or concerns effectively. - Build rapport with customers to understand their needs and preferences, offering...

Customer Retention Executive Position OverviewWe are looking for a Customer Retention Executive to connect with prospective customers who have shown interest in our products but haven't completed a purchase. Using insights from our website analytics tools (including Microsoft Clarity and CRM reports), you will make personalized follow-up calls and emails to...

**Key Responsibilities** - Lead and manage large teams handling **customer service, sales, and retention** in the banking voice process. - Drive **customer satisfaction (CSAT), Net Promoter Score (NPS), and First Call Resolution (FCR)**. - Develop and execute strategies to improve **sales conversions, cross-selling, and upselling**. - Implement effective...

Key Responsibilities - Create monthly strategies - Ideate, build & execute consumer lifecycle programs to drive retention, reactivation engagement and onboarding with a focus on Conversions, LTV & repeat purchases. - Innovate, launch, and grow new marketing programs on the platform in areas such as consumer delight, loyalty, recommendation and automated...

We are hiring Customer Retention Managers to engage and support our Channel Partners. If you have strong communication skills and fluency in Gujarati, this role is for youRole Highlights:Build & maintain strong relationships with channel partnersHandle inbound & outbound calls (non-sales)Resolve partner queries and provide timely supportDrive retention &...

We are hiring for Customer Retention Manager position for one of leading bank.Role & responsibilitiesDevelop and implement strategies to retain existing customers and prevent churn. Analyze customer data to identify trends and opportunities for improvement. Build and maintain strong relationships with customers. Identify and address customer concerns and...

This role is for one of the Weekday s clients Min Experience 2 years Location Mumbai JobType full-time We are looking for a dynamic Shopify and Retention Marketing Executive to manage and optimize our eCommerce store while driving customer retention through impactful marketing initiatives This role combines hands-on Shopify management conversion rate...

**Exp Required: 1 to 2 years** **CRM Strategy and Implementation**: - Customer Feedback Mechanism (Proactive and Reactive) - Develop and execute CRM strategies to drive customer engagement, loyalty, and retention. - Customize CRM platforms to meet business needs and objectives. - Coordinate with IT and vendors to ensure CRM systems are functioning...

Opening: 1 Nos. - Job ID: 45513 - Employment Type: Full Time - Reference: - Work Experience: 2.0 Year(s) To 5.0 Year(s) - CTC Salary: 6.00 LPA TO 9.00 LPA - Industry: Internet/Ecommerce - Qualification: MBA/PGDM/MPM - Other Management - Location: - Mumbai **Ideally from E-Commerce, Healthcare, FMCG Industry ? Previous experience in handling customer...

**Role & responsibilities** - Excellent English Communication Skills needed. - Handling customer complaints also providing them with solutions, upselling, also to retain customers. - Ability to take Inbound calls. - Minimum 6 months of international customer service/ Sales, Upsell, Retention experience. - Excellent English Communication needed. - Available...