Customer Retention Executive

About Mesmerize India:Mesmerize India is a leading D2C jewelry brand known for its premium natural stone bracelets, 925 silver jewelry, and spiritual accessories. We combine craftsmanship, emotional storytelling, and modern aesthetics to create jewelry that carries both meaning and style.We're looking for aCustomer Retention Executivewho can build genuine,...

Customer Retention Executive Position OverviewWe are looking for a Customer Retention Executive to connect with prospective customers who have shown interest in our products but haven't completed a purchase. Using insights from our website analytics tools (including Microsoft Clarity and CRM reports), you will make personalized follow-up calls and emails to...

Roles and Responsibilities Join as a Customer Retention Executive, engaging customers and crafting strategies in our dynamic jewelry-tech fusion environment. Responsibilities include addressing concerns, negotiating renewals, and collaborating with the sales team. Desired Candidate Profile Qualifications demand excellent communication, empathy, a Bachelor's...

**Required Skills: Excellent Communication,Google Analytics,A/B Testing Familarities,CRM,Creating Journeys** Description Location - Delisle Rd, Lower Parel West, Mumbai, Maharashtra 400013 **Overview**: As a Retention Executive/ Asssistant Manager, you will be responsible for developing and executing strategies to maximize customer retention and loyalty....

Mumbai, Maharashtra, India - Permanent - Renewal & Retention - 0 - 5 years Job Title: Executive - Retention **Job Description**: - Good written and verbal communication. - Customer-service focus. - Work Experience in helpdesk support, tech support, non-tech support, and software - support would be required **Roles and Responsibilities**: - Conduct field...

Key Responsibilities - Create monthly strategies - Ideate, build & execute consumer lifecycle programs to drive retention, reactivation engagement and onboarding with a focus on Conversions, LTV & repeat purchases. - Innovate, launch, and grow new marketing programs on the platform in areas such as consumer delight, loyalty, recommendation and automated...

Position: Sales Executive / Customer Retention SpecialistBrand: Ace Blend (Premium Nutraceutical Brand)Location: MumbaiExperience: 1–4 yearsEmployment Type: Full-timeAbout Ace BlendAce Blend is a fast-growing nutraceutical brand dedicated to delivering high-quality, plant-based wellness solutions. We are looking for a Sales Executive who is energetic,...

**Exp Required: 1 to 2 years** **CRM Strategy and Implementation**: - Customer Feedback Mechanism (Proactive and Reactive) - Develop and execute CRM strategies to drive customer engagement, loyalty, and retention. - Customize CRM platforms to meet business needs and objectives. - Coordinate with IT and vendors to ensure CRM systems are functioning...

**Exp Required: 1 to 2 years** **CRM Strategy and Implementation**: - Customer Feedback Mechanism (Proactive and Reactive) - Develop and execute CRM strategies to drive customer engagement, loyalty, and retention. - Customize CRM platforms to meet business needs and objectives. - Coordinate with IT and vendors to ensure CRM systems are functioning...

Process : SHIELD (Retentions) Shift Window : 24/7 Working Days : 5 Week Offs : Any two (Rotational week offs) Graduate/Undergraduate with minimum 6months Inbound Voice Experience Mandatory Voice Selects Only(Excellent Communication) Salary up to 30K Inhand depending on the last drawn package Round of Interviews : HR Written Assessment...