Customer Retention Manager

5 days ago


Navi Mumbai, Maharashtra, India ICICI Lombard Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We are hiring Customer Retention Managers to engage and support our Channel Partners. If you have strong communication skills and fluency in Gujarati, this role is for you

Role Highlights:

  • Build & maintain strong relationships with channel partners
  • Handle inbound & outbound calls (non-sales)
  • Resolve partner queries and provide timely support
  • Drive retention & satisfaction through regular engagement
  • Maintain accurate records and share updates

What Were Looking For:

  • Excellent communication & listening skills
  • Fluency in Gujarati (mandatory) + Hindi/English
  • Graduate/Undergraduate, 02 years of experience (Freshers welcome)

Location: Vashi, Navi Mumbai

Bring your updated resume and be part of a growing team.



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