Customer Retention Manager Intern

2 weeks ago

Mumbai, Maharashtra, India PharmEasy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

TEAM: CUSTOMER RETENTION & ENGAGEMENT

  1. Responsible for planning and executing all consumer campaigns that focus on retention of customers along with engagement
  2. Will have to monitor retention across various cohorts and prepare reports to understand campaign effectiveness
  3. Strategize and Execute innovative growth campaigns focused on acquiring new customers
  4. Should understand key retention metrics and suggest improvements based on metric numbers
  5. Should analyze market trends and draw meaningful & actionable insights
  6. Should have the ability to execute campaigns across multiple channels- Emails, SMS, Push Notifications, InApps, Native Displays, Webhooks etc using Clevertap
  7. Work on a lot of cross functional projects involving various business teams, product, tech, creative, content etc.
  8. Work on sale events, engagement events etc. planning & execution along with handling widgets, banners & other storefront assets to improve user journey & conversion through app.

What you'll Need?

  1. The intern should be based out of Mumbai & should be able to come to Ghatkopar Office twice in a week (minimum)
  2. Ideally looking for a B. Tech graduate (not mandatory though) who has some computer science background in projects etc.
  3. Should be available for duration of 3-6 months

Why join PharmEasy?

We are India's highest rated online pharmacy app. We deliver medicines, healthcare products and provide diagnostic services & tests right to your doorstep.

Founded in 2015 by Dharmil Sheth and Dr. Dhaval Shah, we have more than 1000+ committed employees working towards our collective goal of making healthcare easy and affordable.

2 Million+
Indian Families serviced

22000+
Deliverable pin codes

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