Chief Manager- Retention

1 week ago


Mumbai, Maharashtra, India ICICI Lombard Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Designation- Chief Manager Retention (Health Insurance)

Only candidate with health insurance and team handling experience can be considered

Role Objective :

  1. Drive health retention practice with sales teams across locations (From BH till USM level) towards business target achievement in line with ILs short term and long term objectives

  2. Engage with cross functional teams (Sales, UW, PMT, IT, Ops, Marketing, Legal, etc.) to design and successfully execute strategic projects in a timebox setting

  3. Evolve and better the entire practice by regularly benchmarking renewal products, processes, tech, etc. with industry and implementing them within IL

  4. Deep level analysis of data and guiding actions basis the same

  5. Enable and support sales in order to achieve superior service levels towards customer and partner

Must Haves:

  • Ability to completely own KRAs and deliver projects end-to-end
  • Working knowledge and experience of all health products (both Retail and Benefit)
  • Proactive and agile behavior, with solution-oriented, can-do attitude and innovative mindset
  • Ability to interact with multiple depts. and senior management (Mancom / Excom), and successfully deliver on expectations of IL from Retention practice
  • Analytical bent of mind and ability to translate data into action

Required Qualification / Experience

  • Full Time Graduate / Post Graduate
  • Min. 6 years of relevant experience


  • Navi Mumbai, Maharashtra, India Nap Chief Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Retention & CRM Manager @ Nap ChiefLocation:Turbhe, Navi Mumbai (On-site)Experience:4–7 yearsAtNap Chief, we don't just sell kidswear — we design comfort, joy, and childhood stories that last.Every message we send, every reminder we trigger, and every "Hey, we missed you" we share is a small piece of that story.As ourRetention & CRM Manager, you'll be...


  • Mumbai, Maharashtra, India Nap Chief Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring: Retention Marketing Associate Location:Andheri, Mumbai Experience:1–2 years (D2C experience is a plus) Employment Type:Full-TimeAbout Nap ChiefNap Chief is India's premium D2C kidswear brand, creating playful, high-quality apparel for kids. We focus onbuilding a loyal digital communityby delivering seamless online experiences, retention...


  • Navi Mumbai, Maharashtra, India Nap Chief Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We're hiringPosition: Customer Relationship Management LeadLocation: Turbhe, Navi Mumbai – On-site Experience: 5 to 6 YearsAbout Nap Chief Nap Chief is a fast-growing D2C kids wear brand creating fun, comfortable, and stylish clothing for little ones. We believe in making every child's day brighter with high-quality, playful designs that parents love. Our...

  • Chief Manager

    1 week ago


    Mumbai, Maharashtra, India ICICI Lombard Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role-Chief Manager Retention HNI (Prabhadevi)Only Candidate with HNI Retention Experience with Insurance Background will be consideredResponsibilities-Drive motor retention practice with sales teams across locations (From BH till USM level) towards business target achievement in line with ILs short term and long term objectivesEngage with cross functional...

  • Chief Manager

    1 week ago


    Mumbai, Maharashtra, India ICICI Lombard Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Role Name / Designation-Chief Manager - Retention (Motor Insurance)Candidates with Motor Insurance-Retention and team handling Experience will be consideredRole Objective:Drive motor retention practice with sales teams across locations (From BH till USM level) towards business target achievement in line with ILs short term and long term objectivesEngage with...


  • Navi Mumbai, Maharashtra, India Nap Chief Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job description Social Media Manager Location: Turbhe, Navi Mumbai (on-site) Experience: 3–4 years in social media marketing / content strategy, ideally with D2C, fashion, or lifestyle brandsAbout Nap ChiefAt Nap Chief, we're redefining kidswear with bold character-led designs, luxe-quality fabrics, and a brand voice that resonates with fun-loving kids and...


  • Mumbai, Maharashtra, India Nap Chief Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring: Growth Manager – D2C & Marketplaces Function: Growth | D2C & MarketplacesLocation: Andheri, MumbaiAbout Nap ChiefAt Nap Chief, we create premium kidswear that parents love and kids adore. We're on a mission to grow our D2C presence, expand across marketplaces, and deliver delightful experiences at every touchpoint.We're looking for a hands-on...


  • Mumbai, Maharashtra, India Nap Chief Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    We're Hiring:  Customer Service Associate: CRM Location:Turbhe, Navi Mumbai Experience:Minimum 6 months to 2 years (Freshersnot eligible) Salary:₹20,000 – ₹30,000 per month Type:Full-Time | On-siteAbout the Company:Nap Chiefis a premium kids' lifestyle brand focused on creating lasting family memories through fashion-forward designs. As we scale,...

  • Growth Lead

    2 weeks ago


    Mumbai, Maharashtra, India Nap Chief Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We're Hiring: Growth LeadFunction:Growth | D2C & MarketplacesLocation:Andheri, MumbaiAbout Nap Chief:At Nap Chief, we create premium kidswear that parents love and kids adore. We're on a mission to grow our D2C presence, expand across marketplaces, and deliver delightful experiences at every touchpoint. We're looking for a Growth / Marketplace Lead who can...

  • Retention Manager

    6 days ago


    Mumbai, Maharashtra, India Zomatech Software Development Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Retention ManagerAbout UsWe are a Payment Service Provider (PSP) helping online businesses accept and process payments worldwide. Our focus is on e-commerce, marketplaces, and digital services driving growth and retention of active merchants.Key ResponsibilitiesDevelop and execute merchant retention and reactivation strategies.Analyze churn drivers and...