Chief Manager

2 weeks ago


Mumbai, Maharashtra, India ICICI Lombard Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role-Chief Manager Retention HNI (Prabhadevi)

Only Candidate with HNI Retention Experience with Insurance Background will be considered

Responsibilities-

  • Drive motor retention practice with sales teams across locations (From BH till USM level) towards business target achievement in line with ILs short term and long term objectives

  • Engage with cross functional teams (Sales, UW, PMT, IT, Ops, Marketing, Legal, etc.) to design and successfully execute strategic projects in a timebox setting

  • Evolve and better the entire practice by regularly benchmarking renewal products, processes, tech, etc. with industry and implementing them within IL

  • Deep level analysis of data and guiding actions basis the same

  • Enable and support sales in order to achieve superior service levels towards customer and partner

Must Have-

  • Ability to completely own KRAs and deliver projects end-to-end
  • Working knowledge and experience of all motor products (Pvt car, 2W and CV)
  • Proactive and agile behavior, with solution-oriented, can-do attitude and innovative mindset
  • Ability to interact with multiple depts. and senior management (Mancom / Excom), and successfully deliver on expectations of IL from Retention practice
  • Analytical bent of mind and ability to translate data into action

Required Qualification / Experience -

  • Full Time Graduate / Post Graduate
  • Min. 6 years of relevant experience


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