Growth Manager – D2C

7 hours ago


Mumbai, Maharashtra, India Nap Chief Full time ₹ 2,40,000 - ₹ 3,60,000 per year

We're Hiring:  Customer Service Associate: CRM

Location:
Turbhe, Navi Mumbai

Experience:
Minimum 6 months to 2 years (Freshers
not eligible
)

Salary:
₹20,000 – ₹30,000 per month

Type:
Full-Time | On-site

About the Company:

Nap Chief
is a premium kids' lifestyle brand focused on creating lasting family memories through fashion-forward designs. As we scale, we're looking for a highly organized and proactive
Customer Relationship Associate (CRA)
to support our leadership team and ensure exceptional customer engagement.

Role Overview:

As a Customer Relationship Associate
, you will play a key role in ensuring smooth, efficient, and engaging interactions with our customers. You will be the first point of contact and will drive customer satisfaction at every stage of the journey.

Key Responsibilities:

  • Execute and monitor WhatsApp CRM campaigns using
    Interakt
  • Manage and segment customer data for personalized communication
  • Track campaign performance (open rates, responses, conversions) and prepare reports
  • Coordinate with Sales, Marketing, and Support teams
  • Respond to customer queries via Interakt's shared inbox
  • Assist in building automated customer engagement workflows
  • Ensure accurate, clean CRM data and timely follow-ups

Requirements:

  • 6 months – 2 years of relevant experience in CRM, customer support, or marketing
  • Hands-on experience with
    Interakt
    or similar WhatsApp CRM tools
  • Strong communication skills in
    English and Hindi
  • Proficiency in Google Sheets / Excel
  • Detail-oriented, organized, and customer-first mindset
  • Must be available to work from our Turbhe office (on-site role)

Why Work With Nap Chief?

  • Join a purpose-driven, creative kidswear brand
  • Get hands-on exposure to fast-scaling customer operations
  • Work closely with leadership in a collaborative culture
  • Learn and grow in a dynamic startup environment

How to Apply:

Send your resume to
or directly apply here.

Hiring #CustomerRelationshipAssociate #CRMExecutive #Interakt #CRMJobs #WhatsAppCRM #NapChief #CustomerExperience #StartupJobs #TurbheJobs #MumbaiHiring

  • Mumbai, Maharashtra, India FAE BEAUTY Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About us:FAE Beauty (Free And Equal) is a new-age, inclusive beauty brand built for Indian skin tones, lifestyles, and voices. As a digital-first D2C company, we're redefining beauty with shade diversity, innovative formulations, honest, authentic communication.Position Overview:We are looking for an Assistant Growth Manager to work closely with leadership...

  • D2C Manager

    4 days ago


    Mumbai, Maharashtra, India LuxaDerme Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    1. Performance Marketing & CampaignsPlan, execute, and optimize paid ad campaigns across Google Ads, Meta (Facebook/Instagram), YouTube, and other digital platforms.Manage marketplace ad spends (Amazon, Flipkart, Nykaa) in collaboration with the marketplaces team.Continuously monitor KPIs like CAC, ROAS, CTR, and conversions to maximize ROI.2. Digital...


  • Mumbai, Maharashtra, India Planet Retail Holdings Pvt. Ltd. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionPlanet Retail Holdings Pvt. Ltd. is a dynamic retail company headquartered in Mumbai, India. Based out of Andheri (East), the company operates from the Ackruti Star building, offering innovative retail solutions. With a strategic location and strong market presence, Planet Retail caters to diverse consumer needs while fostering a culture...


  • Mumbai, Maharashtra, India Meru Life Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Location: MumbaiRole OverviewWe're seeking an analytical, results-driven Media Planning & Performance Marketing professional with strong experience in digital-first D2C brands, ideally in the nutraceutical, health, or wellness space.The ideal candidate will be responsible for developing, executing, and optimizing media strategies across digital platforms to...

  • Operations D2C

    6 days ago


    Mumbai, Maharashtra, India Knya Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location – Mumbai (Lower Parel)About the Company:Knya is a fast-growing D2C brand redefining healthcare apparel for modern professionals. We combine functionality, comfort, and aesthetics to serve a community that deserves more from their workwear. Our culture values ownership, experimentation, speed, and customer obsession.Role OverviewWe are looking for...


  • Mumbai, Maharashtra, India Reasoned. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company: goGlocalPosition: Head – International D2C BusinessLocation: Andheri (E), MumbaiType: Full-time, OnsiteExperience: 5+ years in scaling international D2C businessesAbout goGlocal is India's first all-in-one platform enabling seamless e-commerce exports. We empower Indian D2C brands and manufacturers to scale globally through integrated solutions...


  • Mumbai, Maharashtra, India IZI Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionWe're IZI, the pioneering Indian consumer tech brand crafting the ultimate one-stop solution for all your tech needs, combining next-gen innovation with unbeatable smart value. With over 2 million happy customers and a global partner base of more than 1000, our success is driven by our relentless focus on product innovation, user-centric...


  • Mumbai, Maharashtra, India Growth Darji Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About UsAtGrowth Darji, we stitch growth stories for early-stage D2C brands. We work hands-on with founders to crackProduct-Market Fit, accelerate growth, and build resilient organizations from the ground up. Think of us as co-founders with a consulting brain and operator heart – we dive deep, solve real problems, and have fun while at it.The RoleWe're...


  • Mumbai, Maharashtra, India phab Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company Descriptionphab was founded with the mission to make healthy snacking both delicious and accessible. Driven by a team of nutritionists, scientists, and food enthusiasts, phab creates snacks that focus on protein, lack trans fats, GMOs, and harmful sugars. Our product range includes milkshakes, protein bars, energy bars, granola bars, superfood bombs,...


  • Mumbai, Maharashtra, India mCaffeine Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About us/Company overview:mCaffeine is India's 1st caffeinated personal care brand with an exciting range of Caffeinated products for young and aspiring millennials. We believe in Confidence over all skin & body biases. Redefining the age-old notions of beauty associated with colour, we never sell insecurities. We have vowed not to make fairness products. At...