Online Chat Representative

2 days ago


Andheri, Maharashtra, India Speshally NHS Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Key Responsibilities

● Manage customer queries and issues via email, chat, and social media with accuracy and professionalism.

● Diagnose and resolve technical issues related to ISP, Telecom services, or similar industries, providing clear troubleshooting steps

. ● Document all customer interactions and solutions comprehensively.

● Collaborate with internal teams to handle escalations or complex technical challenges.

● Drive customer satisfaction while meeting SLAs for response and resolution time.

● Offer multilingual support, if applicable, to enhance customer experience.

Job Type: Contractual / Temporary

Pay: ₹20, ₹25,000.00 per month

Work Location: In person


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