Sales Representative
2 weeks ago
**Job Title**: Sales & Customer Support Executive
**Location**: Andheri East, Mumbai
**CTC**: ₹2.5-3 LPA (in-hand)
**Type**: Full-time (Work from Office)
**About the Role**
We’re looking for a proactive and organized Sales Executive to handle daily customer interactions, manage client orders, and support B2B and retail sales requests. You’ll be the first point of contact for customers—helping them with queries, arranging bookings, and coordinating smooth deliveries.
**Key Responsibilities**
- Handle daily **customer calls, WhatsApp, and chat support** for order-related queries.
- **Arrange and manage client orders** end-to-end — from inquiry to delivery confirmation.
- Process **B2B rental requests** for events, corporate setups, or bulk orders.
- Coordinate with internal teams (inventory, delivery, finance) for **order fulfillment and tracking**.
- Maintain Excel or CRM records of client interactions, order details, and follow-ups.
- Support **repeat customers and partnerships** by ensuring prompt responses and service satisfaction.
- Collect feedback and assist in improving overall customer experience.
**Requirements**:
- Bachelor’s degree or equivalent.
- 0-2 years of experience in **sales, customer service, or operations**.
- Strong communication and coordination skills.
- Comfortable using **Excel, WhatsApp Business, and CRM tools**.
- A positive, problem-solving attitude and sense of ownership.
**Perks**
- Work in a fast-growing tech-rental company redefining “access over ownership.”
- Exposure to both **B2C and B2B sales** processes.
- Growth opportunities across client management and business development.
Pay: ₹25,000.00 - ₹28,000.00 per month
Work Location: In person
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