Manager – Performance Management Lead

2 weeks ago


Hyderabad, Telangana, India Amgen Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role Description:

Let's do this. Let's change the world. We are seeking an individual who thrives in ambiguity, capable of shaping driving end-to-end process excellence and performance management with speed and precision. In this vital role, you will serve as the Performance Management Lead.

Reporting to the Process Mgmt., E2E Policies, & Performance Lead, you will be support the designing and driving the deployment of a global strategy for procurement processes, defining and implementing best-in-class practices, and delivering processes and technology that align with channel and category strategies. This role plays a critical part in ensuring efficient, cost-effective, and compliant requisition-to-order transactions while maintaining strong supplier relationships and enhancing the end-user experience.

Roles & Responsibilities:

  • Design and drive the deployment and execution of global Procurement processes to establish a consistent approach across all business units and regions.
  • Define and implement best in class Procurement processes.
  • Deliver processes and technology which effectively enable the channel strategies and category strategies.
  • Own and define the technology requirements and roadmap for respective process areas, liaising with Digital Strategy team for integration in broader Amgen Digital roadmap.
  • Contribute to Procurement balanced scorecard development including value delivered to the business with key KPIs to track progress and ensure aligned to overall Procurement strategy and multi-year strategic roadmap.
  • Develop, champion, and ensure implementation of ideas that will focus on maximizing efficiency, improving customer service and user satisfaction, standardization / globalization, and robust compliance.
  • Define continuous reporting capabilities on compliance and performance Procurement processes.
  • Work closely with the Finance and Corporate Compliance functions to ensure compliance with controls is built into Procurement processes and reports.
  • Identify user friendly / centric solutions to drive compliance by collaborating with Procurement Digital Lead and IT function.

Basic Qualifications:

  • Master's degree and 8 to 12 years of procurement process management or related experience, OR
  • Bachelor's degree and 10 to 14 years of procurement process management or related experience

Functional Skills:

Must-Have Skills:

  • Proven experience in designing and deploying global Procurement processes aligned with business objectives and functional strategies.
  • Demonstrated ability to develop and implement balanced scorecards to track Procurement performance and progress against key metrics.
  • Proven expertise in driving continuous improvement initiatives to enhance efficiency, customer satisfaction, and process standardization.
  • Strong knowledge of compliance frameworks, with experience ensuring adherence to internal control policies and Procurement procedures.

Good-to-Have Skills:

  • Analytical mindset with a focus on continuous improvement and value delivery.
  • Experience with analytical tools (Tableau, Power BI etc. ) (preferred)
  • Experience with Global Procurement e-Sourcing (i.e. Workday Strategic Sourcing Ariba, etc.) and CLM Tools (e.g., Icertis, Sirion Labs)

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

  • Chartered Accountant or Certified Public Accountant or equivalent or Public Accounting experience (preferred)

Soft Skills:

  • Strong verbal and written communication skills
  • Ability to work effectively with global, virtual teams
  • Ability to navigate ambiguity
  • High degree of initiative and self-motivation
  • Ability to manage multiple priorities successfully
  • Team-oriented, with a focus on achieving team goals
  • Influencing and Change Management skills

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