Manager – Performance Management Lead
1 week ago
Role Description:
Let's do this. Let's change the world. We are seeking an individual who thrives in ambiguity, capable of shaping driving end-to-end process excellence and performance management with speed and precision. In this vital role, you will serve as the Performance Management Lead.
Reporting to the Process Mgmt., E2E Policies, & Performance Lead, you will be support the designing and driving the deployment of a global strategy for procurement processes, defining and implementing best-in-class practices, and delivering processes and technology that align with channel and category strategies. This role plays a critical part in ensuring efficient, cost-effective, and compliant requisition-to-order transactions while maintaining strong supplier relationships and enhancing the end-user experience.
Roles & Responsibilities:
- Design and drive the deployment and execution of global Procurement processes to establish a consistent approach across all business units and regions.
- Define and implement best in class Procurement processes.
- Deliver processes and technology which effectively enable the channel strategies and category strategies.
- Own and define the technology requirements and roadmap for respective process areas, liaising with Digital Strategy team for integration in broader Amgen Digital roadmap.
- Contribute to Procurement balanced scorecard development including value delivered to the business with key KPIs to track progress and ensure aligned to overall Procurement strategy and multi-year strategic roadmap.
- Develop, champion, and ensure implementation of ideas that will focus on maximizing efficiency, improving customer service and user satisfaction, standardization / globalization, and robust compliance.
- Define continuous reporting capabilities on compliance and performance Procurement processes.
- Work closely with the Finance and Corporate Compliance functions to ensure compliance with controls is built into Procurement processes and reports.
- Identify user friendly / centric solutions to drive compliance by collaborating with Procurement Digital Lead and IT function.
Basic Qualifications:
- Master's degree and 8 to 12 years of procurement process management or related experience, OR
- Bachelor's degree and 10 to 14 years of procurement process management or related experience
Functional Skills:
Must-Have Skills:
- Proven experience in designing and deploying global Procurement processes aligned with business objectives and functional strategies.
- Demonstrated ability to develop and implement balanced scorecards to track Procurement performance and progress against key metrics.
- Proven expertise in driving continuous improvement initiatives to enhance efficiency, customer satisfaction, and process standardization.
- Strong knowledge of compliance frameworks, with experience ensuring adherence to internal control policies and Procurement procedures.
Good-to-Have Skills:
- Analytical mindset with a focus on continuous improvement and value delivery.
- Experience with analytical tools (Tableau, Power BI etc. ) (preferred)
- Experience with Global Procurement e-Sourcing (i.e. Workday Strategic Sourcing Ariba, etc.) and CLM Tools (e.g., Icertis, Sirion Labs)
Professional Certifications (please mention if the certification is preferred or mandatory for the role):
- Chartered Accountant or Certified Public Accountant or equivalent or Public Accounting experience (preferred)
Soft Skills:
- Strong verbal and written communication skills
- Ability to work effectively with global, virtual teams
- Ability to navigate ambiguity
- High degree of initiative and self-motivation
- Ability to manage multiple priorities successfully
- Team-oriented, with a focus on achieving team goals
- Influencing and Change Management skills
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