
Customer Service Officer
3 hours ago
Company Description
Utkarsh Small Finance Bank Limited (USFBL) is dedicated to providing banking and financial services, focusing primarily on the underserved and unserved regions within rural and semi-urban areas. The Bank began its operations on January 23, 2017, following a small finance banking license granted by RBI. USFBL offers a range of microfinance loans, retail loans, and digital services such as Internet and Mobile Banking, and online account opening facilities. The Bank is headquartered in Varanasi, Uttar Pradesh.
Role Description
This is a full-time on-site role for a Customer Service Officer, located in Pune. The Customer Service Officer will be responsible for managing customer inquiries, resolving complaints, and providing exceptional service to enhance customer satisfaction. Day-to-day tasks include assisting with account-related questions, guiding customers on banking processes, and ensuring a positive customer experience through timely and accurate support.
Qualifications
- Customer Support, Customer Service, and Customer Experience skills
- Strong Interpersonal Skills and a focus on Customer Satisfaction
- Excellent written and verbal communication skills
- Ability to handle customer inquiries and resolve issues effectively
- Prior experience in banking or financial services is a plus
- Bachelor's degree in a relevant field preferred
-
Assistant Front Office Manager
10 hours ago
Pune, Maharashtra, India Krishna Sai Service Apartments Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionKrishna Sai Service Apartments has been a leader in the serviced apartments sector in Pune for over seventeen years. We understand the needs of international executives and global travelers, providing luxurious and customized services for a comfortable stay. We offer services to MNCs for corporate guest houses and provide cost-effective...
-
Customer Service Manager
2 days ago
Pune, Maharashtra, India Multibrands International Full time ₹ 6,00,000 - ₹ 9,00,000 per yearJob Title: Customer Service ManagerLocation: Pune, IndiaIndustry: FMCG | LED | Consumer Electronics (techtron)Type: Full-timeSalary: 6lpa - 9lpaA Bit About UsMultibrands International Ltd. is a UK-based company with over 27 years of experience in the FMCG, LED, and technology product sectors.Based in central Bradford, we are proud to be a leading...
-
Customer Service Representative
2 days ago
Pune, Maharashtra, India Binated Full time ₹ 3,00,000 - ₹ 4,50,000 per yearPosition: Customer Service AssociateExperiences: 0- 6 MonthsEducational Qualification: Any GraduateVacancy: 15Location: Aundh, PuneSalary: As per last drawnCompany Profile: Job Responsibilities– Strong command overwritten English(grammatically correct written English)– Customer Support – Assist the customer process and solve Customer queries via...
-
Customer Relationship Officer
4 weeks ago
Pune, Maharashtra, India FirstCry Full timeJoin a leading name in the Retail Apparel and Fashion industry as a Customer Relationship Officer In this pivotal role you will be at the forefront of enhancing customer satisfaction and loyalty by providing exceptional service and support Your primary responsibilities will involve managing customer queries resolving issues efficiently and ensuring a...
-
PE-Customer Service HC
4 days ago
Pune, Maharashtra, India Cognizant Technology Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob SummaryJoin our dynamic team as a Customer Service Professional where you will leverage your skills in UiPath MS Office and Customer Service to enhance our Payer domain operations. This hybrid role offers the opportunity to work night shifts providing support and solutions to our clients. With a focus on delivering exceptional service you will play a...
-
15h Left Customer Service Representative
3 weeks ago
Pune, Maharashtra, India Gallagher Service Center LLP Full timeJob DescriptionRole mandates:1. 3+ Years on experience into P&C, BFSI or Customer Service Voice experience.2. Good communications & interpretation skills are required.3. Location: Pune4. Shift: US Shifts5. Graduates with experience only.Responsibilities:1. Co-ordinating & collecting information from different stakeholders that requires underwriting & binding...
-
Customer relationship officer
4 weeks ago
Pune, Maharashtra, India FirstCry (BrainBees Solutions Ltd.) Full timeJob DescriptionJoin , a leading name in the Retail Apparel and Fashion industry, as a Customer Relationship Officer. In this pivotal role, you will be at the forefront of enhancing customer satisfaction and loyalty by providing exceptional service and support. Your primary responsibilities will involve managing customer queries, resolving issues efficiently,...
-
Customer Service Executive
4 days ago
Pune, Maharashtra, India Tech Mahindra Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJoin our customer support team and assist customers via chat and email. No voice calls involved Great opportunity for freshers to start their career in customer service.Role & responsibilities:Handle customer queries via chat and email in a timely manner.Provide accurate information about products, services, and policies.Resolve customer issues, complaints,...
-
Customer Service Associate
2 days ago
Pune, Maharashtra, India Hot Fuego LLC Full time ₹ 4,00,000 - ₹ 6,00,000 per yearAbout Hot FuegoHot Fuego, LLC is a global leader in next-level management and digital growth strategy. "Fuego" means fire in Spanish, and true to our name, we specialize in igniting exponential sales growth for our clients across international markets. Founded by American entrepreneur Jason Averill and headquartered in Idaho Falls, USA, we now proudly...
-
Customer Service Executive
4 days ago
Pune, Maharashtra, India Mehr Capital Full time ₹ 2,00,000 - ₹ 4,00,000 per yearJob DescriptionHiring Phone Banking officer Graduate Fresher welcome Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Required Candidate profileGraduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer...