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Customer Service Representative
2 weeks ago
Position: Customer Service Associate
Experiences: 0- 6 Months
Educational Qualification: Any Graduate
Vacancy: 15
Location: Aundh, Pune
Salary: As per last drawn
Company Profile:
Job Responsibilities
– Strong command over
written English
(grammatically correct written English)
– Customer Support – Assist the customer process and solve Customer queries via email/chat/calls.
– Ensuring customer satisfaction through prompt responses and query resolution
– Coordinate with the internal team for issue resolving & coordination with customer
– To ensure that tasks are completed daily and in a timely manner
– Respond to customers in tickets issues, follow-ups, etc.
– Should be well versed with MS Office
Mandatory Requirements
• Should be ready to work in
Night shifts
and 5 days working.
• Should be ready to
Work from Office
Soft Skills:
• Excellent verbal and written communication skills
• Should possess prioritizing and organizing skills
• Logical and reasoning abilities to take right decisions to resolve customer's issues.
• Result oriented who can drive towards stringent targets.
• Passion for Customer Services and enhancing customer experience
• Should be punctual and responsible with work
•Should have the passion to learn and grow
