Customer Service Representative with Electronics Background
3 days ago
The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service initiatives.
Role & responsibilities
- Provides optimal customer experience, exhibiting Mouser values to each customer.
- Accurately processes various types of customer requests, including but not limited to orders, special handling, quotes, returns, catalogs, samples, product information, and information regarding Mouser services.
- Determines customer expectations and provides options to meet their needs.
- Generates new and repeat business through customer service initiatives and offering associated products and promotional items.
- Follows up with customers to ensure on going customer satisfaction.
- Promotes and maintains high standards of quality and service excellence.
- Processes work in a timely manner and meets daily productivity objectives; displays a sense of urgency while achieving quality and productivity goals.
- Researches and expedites customer requests.
- Monitors and ensures delivery date and product quality to meet customer requirements.
- Provides price and delivery quotes to customer within company specified deadlines.
- Understands and can correctly work with multiple currencies and other requirements about processing international orders.
- Effective time management and planning/organizing skills.
- Provides Chat support as required, local language plus other required languages.
- Supports and participates in the company's total quality and customer service expectations.
- Professional verbal and written communication in local language (minimum), including in a telephone environment.
- Successful completion of Customer Service Representative I Professional Progression Plan.
- Consistently meets or exceeds Customer Service Representative II performance metric requirements.
- Bachelors degree in Electronics.
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India beBeeOpportunity Full time ₹ 29,000 - ₹ 37,000Job Title: Customer Service Representative We are seeking a highly skilled and motivated Customer Service Representative to join our team. Primary Responsibilities: Respond to customer inquiries in a professional and courteous manner. Resolve customer complaints in a timely and efficient manner. Maintain accurate records of customer interactions. ...
-
Customer Service Representative
1 week ago
Pune, Maharashtra, India beBeeCustomerService Full time ₹ 2,60,000 - ₹ 5,20,000About the Role:The Customer Service Representative will be responsible for handling customer inquiries, resolving issues and providing information about our products and services. This role requires excellent communication skills, problem-solving abilities and a customer-centric approach.
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India beBeeCustomerService Full timeJob Title: Customer Service RepresentativeThe role of a Customer Service Representative is crucial in ensuring that customers have an exceptional experience with our organization.Responsibilities:Phone Call Management: Respond to incoming phone calls from customers, address their concerns, and resolve issues in a timely manner.Sales Information Coordination:...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India beBeeCustomer Full time ₹ 8,000 - ₹ 8,500Customer Service Representative Position OverviewWe are seeking a skilled and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service through email, chat, or phone.Key Responsibilities:Respond promptly and professionally to customer inquiries and concerns...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000Job OverviewWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients.Key Responsibilities:Deliver outstanding customer service via phone, addressing client inquiries and concerns.Manage a high volume of calls, efficiently resolving issues and providing professional interactions.Maintain accurate records of client...
-
Female Customer Service Representative
2 weeks ago
Pune, Maharashtra, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 8,00,000Job Title: Female Customer Service RepresentativeJob DescriptionThe role of a customer service representative involves providing exceptional support to customers via phone, email or chat. This includes responding to queries in a professional and empathetic manner, ensuring timely resolution of issues and maintaining detailed records of customer...
-
Inbound Customer Service Representative
10 hours ago
Pune, Maharashtra, India Avalanche High-Tech Enterprise Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionAvalanche High-Tech Enterprise offers a comprehensive online platform that seamlessly integrates recruitment services, IT solutions, and product development to meet all business needs. Our platform efficiently connects employers with the right candidates through advanced tools and algorithms, and provides a wide array of IT services...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878Job SummaryWe are seeking an individual to fill the role of Customer Service Representative. This position requires excellent communication skills, a strong work ethic, and a commitment to delivering exceptional customer service.In this role, you will be responsible for handling customer interactions, resolving issues, and providing support via multiple...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000Customer Service RepresentativeThe ideal candidate will be responsible for providing exceptional customer support through various channels, ensuring timely resolution of client concerns.Assess client needs and provide suitable solutions to drive sales growth.Maintain accurate records of client interactions and contribute to team achievements.Develop new...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India beBeeCustomerService Full time ₹ 4,50,000 - ₹ 8,50,000Job Title:We are seeking a skilled Telephone Outreach Representative to communicate with customers, resolve issues and provide exceptional service.Key Responsibilities:Respond to customer inquiries in a professional and timely mannerResolve customer complaints and issuesProvide product information and make sales pitchesMeet or exceed sales...
