Current jobs related to CMDB Process - Gurgaon, Haryana - Ahead

  • Senior IT Service Manager

    2 weeks ago

    Gurgaon, Haryana, India beBeeConfigurationManagement Full time ₹ 18,00,000 - ₹ 21,00,000

    Job Title: CMDB Operations CoordinatorWe are seeking a highly organized and detail-focused individual to join our team as a CMDB Operations Coordinator.Job Description:The CMDB Operations Coordinator will be responsible for reviewing and processing CMDB requests submitted through the Service Catalog, providing ad-hoc and scheduled data extracts to the...

  • CMDB Assistant Manager Role

    2 weeks ago

    Gurgaon, Haryana, India beBeeCareer Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: CMDB Assistant Manager">Job Description:">We are seeking a skilled and experienced individual to join our team as a CMDB Assistant Manager. In this role, you will be responsible for reviewing and processing CMDB requests submitted through the Service Catalog, providing ad-hoc and scheduled data extracts to the customer base, and being the primary...

  • CMDB - Assistant Manager

    2 weeks ago

    Gurgaon, Haryana, India Axa XL Full time

    Job DescriptionEssential Responsibilities:- Review and process CMDB requests submitted through the Service Catalog.- Provide ad-hoc and scheduled data extracts to the customer base.- Primary responsibility for level one customer communication.- Build new and improve existing operational processes, identified from feedback from customers and upper...

  • CMDB (Assistant Manager)

    5 days ago

    Gurgaon, Haryana, India AXA XL Full time ₹ 10,000 - ₹ 25,000 per year

    Configuration Assistant ManagerBangalore, Karnataka India & Gurgaon, Haryana-IndiaWorking as part of the Configuration Management Team with close contact with Application Development and Support, Infrastructure, and Service Management. The CMDB Assistant Manager will work on CMDB accuracy, required communication and follow-ups, and increase efficiency in...

  • 15h Left: Lead Consultant Observability 26 CMDB Senior Engineer

    2 weeks ago

    Gurgaon, Haryana, India Genpact Full time

    Job DescriptionReady to build the future with AIAt Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...

  • Experienced Technical Leader

    1 week ago

    Gurgaon, Haryana, India beBeeLeadership Full time ₹ 1,04,000 - ₹ 1,30,878

    Job OverviewSenior Staff Engineer RoleThis is a highly specialized position that requires strong technical expertise and leadership skills.Total experience of 10+ years in IT service management and CMDB consulting roles.Proven working experience with tools like ServiceNow, JIRA, Manage Engine, Device42, etc.In-depth knowledge of CMDB structures,...

  • ServiceNow Analyst

    22 hours ago

    Gurgaon, Haryana, India Egon Zehnder Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Egon Zehnder​Egon Zehnder ) is trusted partner to many of the world's most respected organizations and is a leading leadership advisory firm, with more than 560+ consultants and 63 offices in 36 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth...

  • ServiceNow Analyst

    22 hours ago

    Gurgaon, Haryana, India Egon Zehnder Full time ₹ 8,00,000 - ₹ 18,00,000 per year

    Egon Zehnder​Egon Zehnder ) is trusted partner to many of the world's most respected organizations and is a leading leadership advisory firm, with more than 560+ consultants and 63 offices in 36 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth...

  • Visionary Engineer

    1 week ago

    Gurgaon, Haryana, India beBeeEngineer Full time ₹ 10,00,000 - ₹ 25,00,000

    Immerse yourself in the world of advanced technology, where innovation meets scalability. As a key player in our observability and CMDB engineering team, you will spearhead the development and operation of client telemetry and configuration data planes.This role demands expertise in Datadog-first observability (logs, metrics, traces) and platform-agnostic...

  • 3 Days Left Senior Staff Engineer

    2 weeks ago

    Gurgaon, Haryana, India Nagarro Full time

    Job DescriptionJob description- Total experience 10+years.- Strong working experience in CMDB/Asset Management consulting roles.- Functional expertise in tools like ServiceNow, JIRA, Manage Engine, Device42, etc.- In-depth knowledge of CMDB structures, relationships, and data integrity principles.- Strong understanding of ITIL processes and service...

CMDB Process

2 weeks ago

Gurgaon, Haryana, India Ahead Full time ₹ 9,00,000 - ₹ 12,00,000 per year

The CMDB Process & Technical Analyst is responsible for the governance, accuracy, and optimization of the Configuration Management Database (CMDB) within ServiceNow. This role ensures that CMDB processes are well-defined, implemented, and adhered to, enabling accurate visibility into IT assets, services, and relationships. Working closely with IT operations, infrastructure, and application teams, the CMDB Process & Technical Analyst will combine process management expertise with strong technical skills to maintain data integrity, improve automation, and support IT Service Management (ITSM) outcomes

Roles And Responsibilities

  • Own and maintain CMDB processes in alignment with ITIL best practices, ensuring data accuracy, completeness, and compliance.
  • Define and enforce CMDB data governance standards, naming conventions, and relationship models.
  • Configure and manage CMDB in ServiceNow, including CI class structures, discovery sources, reconciliation rules, and data import sets.
  • Partner with ServiceNow development teams to design and implement automated data integrations, discovery schedules, and reconciliation jobs.
  • Monitor CMDB health using dashboards and KPIs; proactively address data quality issues.
  • Collaborate with process owners (Incident, Change, Problem, Asset) to ensure CMDB supports ITSM processes and business needs.
  • Conduct regular audits of CMDB data and reconcile against authoritative data sources.
  • Develop training materials and conduct workshops to promote CMDB process adoption and understanding across IT teams.
  • Support audits and compliance efforts by providing accurate and timely CMDB data.

Qualifications

  • Bachelors degree in information technology, Computer Science, or related field.
  • 3+ years of experience managing or supporting a CMDB, preferably in a ServiceNow environment.
  • Strong understanding of ITIL Configuration Management principles and processes (ITIL v3/v4 Foundation or higher preferred).
  • Hands-on experience configuring and maintaining CMDB in ServiceNow, including discovery, integrations, and reconciliation.
  • Proficiency in querying and analyzing CMDB data for reporting and health checks.
  • Familiarity with IT asset management, service mapping, and dependency visualization.
  • Strong problem-solving skills with attention to detail and data quality.
  • Excellent communication skills with the ability to collaborate across technical and non-technical teams