Asset and Configuration Manager

2 weeks ago

Gurgaon, Haryana, India Wipro Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Do

RESPONSIBILITIES

Populating the CMDB

Ensuring the pre-defined activities are aligned with the Change Management process

Ensuring the CMS provides accurate and up to date information.

Ensuring regular snapshots and Configuration Baselines are taken and protected

Triggering an auditing process on the CMDB

Implementing a Communications plan upon changes in the CMDB, using the RACI model.

Ensuring backups are taken as appropriate

Considering the usage of a Definitive Media Library as appropriate.

Making recommendations for Service Improvement Plans

Ensuring the Service Asset and Configuration process is performed as designed.

Developing a Service Asset and Configuration Management process m

Ensuring the Service Asset and Configuration Management process is fit for purpose.

Ensuring process description meets objectives

Sponsorship, design, and continual improvement of the process and its metrics.

Following the organization's policies relating to employment

KEY SKILLS AND COMPETENCIES

Good analytic and decision-making skills.

Good communication skills.

Good presentation skills.

Must have conflict resolution abilities.

Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines

IT hardware and Software setup, management and troubleshooting capabilities

Configuration Management experience on document control, source code management, and Defect Management tools

Should be able to create a CMDB repository

Should have understanding of the software development lifecycle

Experience of working in a multi-site environment

Extensive experience with SCM tools and with build automation software

Mandatory Skills: ITIL - IT Hardware Asset Management .Experience: 5-8 Years .

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