Senior ServiceNow Developer

1 week ago

Gurgaon, Haryana, India Iatika Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year
  • Development and Platform Responsibilities: Design and develop ServiceNow workflows, business rules, script includes, client scripts, UI policies/actions. Build custom integrations using REST, SOAP, MID Server, and other methods.
  • Create dashboards, reports, and widgets related to HAM, SAM, and CMDB KPIs. Collaborate with product owners, process owners, and architects to define solutions.
  • Participate in Agile/Scrum ceremonies; contribute to story grooming, estimation, and sprint planning.
  • Perform unit testing and support UAT Key Responsibilities: 1. HAM / SAM Responsibilities: Design, implement, and enhance ServiceNow Hardware and Software Asset Management modules.
  • Lead the onboarding of software publishers, licenses, entitlements, and contracts into ServiceNow SAM. Configure license models, software normalization rules, reclamation rules, and discovery sources.
  • Define and implement asset lifecycle workflows procurement, receiving, deployment, maintenance, retirement, disposal. Integrate ServiceNow HAM/SAM with procurement tools, SCCM, JAMF, Intune, etc.
  • Perform software compliance analysis, optimization, and true-up planning. Implement and maintain automated reclamation and harvesting policies.
  • Provide guidance on license metric types (User, Device, Core, Processor) and compliance models. Align implementation with ITIL and ISO/ITAM best practices.

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