Business Development Manager

2 days ago

Nagercoil, Tamil Nadu, India Panacorp Software Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Job Title: Branch Administration Manager – Sales & Team HandlingJob Summary:

As a Branch Administration Manager, you will oversee the branch's daily operations, drive sales performance, and lead a high-performing team. Your role will involve managing administrative tasks, ensuring customer satisfaction, and achieving business targets while maintaining a productive and motivated work environment.

Key Responsibilities:
  1. Branch Operations Management:
  • Oversee all branch administrative activities, ensuring compliance with company policies and procedures.
  • Monitor day-to-day operations, including inventory management, record-keeping, and operational efficiency.
  • Ensure adherence to regulatory and organizational standards.
  1. Sales Leadership:
  • Set sales targets and develop strategies to achieve branch-specific objectives.
  • Analyze market trends and identify growth opportunities to expand the customer base.
  • Lead customer acquisition, retention, and cross-selling initiatives to maximize revenue.
  1. Team Management:
  • Recruit, train, and mentor branch staff to enhance their skills and performance.
  • Conduct regular performance reviews and provide constructive feedback.
  • Foster a collaborative and motivated team environment to drive productivity.
  1. Customer Relationship Management:
  • Build and maintain strong customer relationships to ensure satisfaction and loyalty.
  • Address and resolve customer issues promptly and professionally.
  • Develop customer-centric strategies to enhance the overall experience.
  1. Reporting and Analysis:
  • Prepare and present regular reports on branch performance, sales metrics, and team achievements.
  • Analyze data to identify areas for improvement and implement corrective measures.
  • Monitor expenses and ensure cost-effective operations.
Key Skills and Competencies:
  • Strong leadership and team management skills.
  • Proven ability to meet and exceed sales targets.
  • Excellent interpersonal and communication skills.
  • Analytical mindset with attention to detail.
  • Proficient in MS Office and CRM tools.
  • Ability to handle multiple responsibilities and prioritize tasks effectively.

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