FirstSource is Hiring Start Your International BPO Journey

About CompanyFirstsource Solutions Limited is a leading global business process management (BPM) company that helps Fortune 500 & FTSE 100 brands transform customer experience and operational efficiency. Founded in India in 2001, it operates in 10+ countries including the US, UK, Philippines, Mexico and Australia, delivering highimpact services across...

Key Responsibilities:Respond to customer inquiries related to banking products (savings, checking, credit cards, loans, etc.) via live chat.Assist with transactional support, account information, online banking issues, and fraud-related queries.Ensure compliance with security protocols and data privacy guidelines.Accurately document interactions in internal...

Job Title: Customer Support (UK Process)Job Location: Firstsource Solutions Limited Brigade Residency. Unit-202, 2nd Floor, Block A, Brigade tech gardens Brigade Properties Private Limited, Brookefields, Kundalahalli Whitefield, Marathahalli, Bengaluru, Bengaluru Urban Karnataka Company: First SourcePosition: Customer Support & Technical Support for...

Key Responsibilities:Handle inbound calls from UK telecom customers.Assist with billing issues, plan upgrades, service complaints, or connection-related queries.Troubleshoot common technical problems (e.g., connectivity, device settings).Maintain accurate records of customer interactions using CRM tools.Ensure first-call resolution and excellent customer...

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.We are trusted brand custodians and long-term...

About CompanyFirstsource Solutions Limited is a leading global business process management (BPM) company that helps Fortune 500 & FTSE 100 brands transform customer experience and operational efficiency. Founded in India in 2001, it operates in 10+ countries including the US, UK, Philippines, Mexico and Australia, delivering highimpact services across...

Role & responsibilitiesWe are hiring Voice Process Executives for an international BPO project. The role involves handling inbound or outbound customer calls, resolving queries, and providing support to customers based in the UK or other international markets.Key Responsibilities:Handle customer interactions through inbound or outbound international...

Key Responsibilities:Handle inbound and/or outbound voice calls from UK customers related to telecom services (broadband, mobile, landline, billing, technical issues, etc.).Troubleshoot service issues or escalate them to the appropriate department as required.Provide accurate information regarding products, plans, billing, and service upgrades.Maintain...

Key Responsibilities:Handle inbound and outbound calls from international customers.Resolve customer queries and provide accurate information in a professional manner.Promote and upsell products or services based on customer needs.Achieve individual and team targets (including sales conversions, customer satisfaction, etc.).Maintain call quality and follow...

Job Title: HR Recruiter (International BPO Hiring)Location: [Bangalore]Experience: 1-3 years ( International BPO Recruitment)Job Type: Full-timeImmediate Joiners PreferredJob Overview:We are looking for dynamic and result-oriented HR Recruiters with strong experience in International BPO hiring. The ideal candidate should have excellent communication skills,...