Senior IT Infrastructure Professional

Company Overview:We are a fast-growing fintech organization of around 1000 employees. We are committed to building a secure, scalable, and resilient technology backbone that enables business agility, compliance, and innovation. Our focus spans infrastructure operations, information security, cloud, on-premise systems, networking, and governance.About the Role :We are seeking an experienced Senior IT Infrastructure Professional to lead, scale, and secure our technology landscape. The role requires a seasoned leader to oversee infrastructure operations, information security, compliance, audits, cloud & on-premise systems, data governance, and networking while enabling business agility, resilience, and regulatory compliance.Location: Andheri West, Mumbai, IndiaReporting To :Head of IT InfrastructureTeam Size : ~15 (Infra, Network, Security, Support & Cloud Ops)Roles & Responsibilities :1. Infrastructure & Operations :Oversee design, implementation, and maintenance of IT infrastructure (servers, storage, network, cloud, endpoints).Manage hybrid environments (cloud + on-prem), including Linux/Unix and Windows servers.Ensure 24x7 availability, scalability, and performance of production systems.Implement ITIL-based processes for incident, problem, and change management.Capacity planning, cost optimization, vendor & AMC management.**2. Compliance :Ensure compliance with RBI, PCI-DSS, ISO 27001, SOC 2, GDPR (if applicable).Closure of VAPT findings related to infrastructure.Patch management and disaster recovery drills.Implement new guidelines released by regulators.3. Networking & Connectivity :Manage enterprise-wide LAN/WAN, VPNs, SD-WAN, firewalls, proxies, and load balancers.Ensure high availability, performance tuning, and monitoring of connectivity across branches, data centers, and cloud platforms.Define network segmentation, zero-trust frameworks, and security zoning.4. Cloud & On-Premise Platform Management :Drive cloud strategy (AWS/Azure/GCP) with focus on cost efficiency and resilience.Oversee containerization, Kubernetes clusters, and DevOps pipelines (with engineering teams).Define backup, DR, and BCP solutions across workloads.Manage backup, restoration, and reporting of VMs and databases.5. Governance, Risk & Audits:Prepare and lead internal & external audits (ISO, RBI, PCI-DSS, SOC2).Implement IT GRC processes and track audit remediation.Drive continuous improvement in infrastructure.6. Team Leadership :Lead and mentor teams across IT Ops, Networking, Security, Support & Admin.Build a culture of accountability, innovation, and service excellence.Develop training programs for infra/security awareness across employees.Required Skills & Experience :Bachelor's/Master's in Computer Science, IT, Electronics, or related field.Preferred certifications: CISSP, CISM, CISA, CCNP, AWS/Azure Cloud Architect, ITIL, ISO 27001 LA.12-18 years of IT Infrastructure experience, with at least 5 years in a leadership role.Proven track record in Fintech, BFSI, or other regulated industries.Technical Expertise :Linux/Unix, Windows Servers, Virtualization (VMware/Hyper-V).Networking (Cisco, Fortinet, Palo Alto, Juniper).Cloud (AWS/Azure/GCP).Security tools (SIEM, DLP, IAM, Endpoint Protection, SOC Ops).Database infrastructure (MySQL, PostgreSQL, Oracle, NoSQL).ITSM tools (ServiceNow/Jira/Remedy).Skills:Strong leadership, stakeholder management, and vendor negotiation.Excellent knowledge of IT governance frameworks.Ability to balance cost optimization with performance and security.Strong problem-solving, crisis management, and decision-making.Success Metrics :99.99% uptime for mission-critical systems.Successful completion of regulatory & external audits with minimal observations.Reduction in security incidents and faster incident response times.Optimized IT spend while maintaining scalability and resilience.High employee satisfaction with IT services.**