Head of Infrastructure
1 day ago
Head of Infrastructure role:
Leadership & Management
- Leading and managing L1/L2 infrastructure teams across multiple time zones
- Team development, competency matrix management, and skill planning
- Influencing senior management and stakeholders
- Experience in large, cross-functional team leadership
Technical Skills
- Infrastructure management: Server, Storage, Backup
- Cloud services: Microsoft Azure, DevOps, networking, security
- Technologies: .Net, SQL Server, Web Services, REST APIs
- Experience with both on-premise datacenters and public cloud
- IT infrastructure design, administration, and implementation
Operational Excellence
- ITIL/ITSM knowledge and certifications
- SLA management and performance reporting
- Infrastructure lifecycle management
- Business Continuity and Disaster Recovery planning
- OPEX budgeting and forecasting
Industry Experience
- 12+ years in IT industry
- Financial/Banking sector experience
- International work experience managing teams across countries
Soft Skills
- Excellent communication and customer service skills
- Strong analytical and problem-solving abilities
- Self-motivated with ability to work independently
- Process design and implementation skills
The role requires a blend of strong technical infrastructure knowledge, proven leadership capabilities, and experience in regulated banking environments.
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