
Customer Support Executive
24 hours ago
- Answering Customer Inquiries: Addressing customer questions about products, services, or company policies.
- Troubleshooting: Helping customers resolve technical issues or other problems.
- Handling Complaints: Listening to customer concerns, empathizing with them, and finding appropriate solutions.
- Providing Instructions and Guidance: Explaining product features, guiding customers through processes, or suggesting best practices.
- Maintaining Records: Keeping track of customer interactions, including inquiries, resolutions, and follow-up actions.
- Collaborating with Other Teams: Working with sales, technical support, or product development to resolve customer issues efficiently.
- Building Customer Relationships: Establishing positive rapport and ensuring customer satisfaction.
- Monitoring Performance: Tracking customer satisfaction metrics and identifying areas for improvement.
- Training and Development: Participating in training programs to enhance skills and knowledge.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10, ₹15,000.00 per month
Work Location: In person
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Customer Support Executive
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Customer Support Executive
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Customer Support executive
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Andheri East, Maharashtra, India Pink Sky HR Services Full time ₹ 4,50,000 - ₹ 6,50,000 per yearWe're looking for a Customer Support Executive who is passionate about beauty & fragrance,highly empathetic, communicative, and committed to delivering a delightful experience. You will be the voice of the brand, interacting withcustomers across channels, helping resolve issues, and ensuring that every customer feelsheard and valued.Key...
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