Customer Support

Role Title - D2C & Customer Support ExecutiveRole OverviewWe are seeking a D2C & Customer Support Executive who will be the first point of contact for our customers, ensuring smooth resolution of queries, accurate order management, and a delightful post-purchase experience. The role also involves supporting D2C operations, coordinating with cross-functional...

Answering Customer Inquiries: Addressing customer questions about products, services, or company policies.Troubleshooting: Helping customers resolve technical issues or other problems.Handling Complaints: Listening to customer concerns, empathizing with them, and finding appropriate solutions.Providing Instructions and Guidance: Explaining product features,...

JOB DESCRIPTION:Respond to customer inquiries promptly and professionally via phone, email, and chat channelsProvide technical support and troubleshooting assistance for television-related issues, including but not limited to connectivity problems, device setup, and software configurations.Identify and diagnose technical problems, escalating complex issues...

We're looking for a Customer Support Executive who is passionate about beauty & fragrance,highly empathetic, communicative, and committed to delivering a delightful experience. You will be the voice of the brand, interacting withcustomers across channels, helping resolve issues, and ensuring that every customer feelsheard and valued.Key...

Position: Customer Support ManagerLocation: Saki Naka, MumbaiReports To: Head of Customer ExperienceAbout Flo Mattress:Flo Mattress is a leading D2C brand specializing in premium mattresses with advanced cooling technology. We are committed to delivering exceptional sleep experiences and are seeking a Customer Support Manager to enhance our customer service...

Responsibilities:· Maintain and build relationship with customers through regular connect via call· Documentation, reports & updates of interaction and feedback· Facilitate smooth Customer Onboarding· Data Updating & Communication· Customer Satisfaction Surveys· Escalation Handling and driving to closure· Identify opportunities for upselling and...

Job DescriptionWe are seeking a dedicated and customer-oriented Customer Support Assistant to join our team at Uma Ornaments. The ideal candidate will be responsible for ensuring smooth communication between the company and its customers, addressing inquiries, processing orders, and providing exceptional service. The role requires a strong ability to...

Job Description:Position: Customer Support ExecutiveExperience: 3 to 4 yearsQualification: B.Com or Graduate in any streamSalary: 3 to 4 lakhsJob Description:Customer order managementSales Invoicing, Eway Bill knowledgeHandle customer queries relating to despatches, documentsArranging & coordinating TransportationCoordinating with warehouse for timely...

BookMyShow is India's biggest entertainment company. We are the go to entertainment platform for millions of transacting users who watch movies and out of home entertainment. We also produce and manage the biggest music events, live performances, sports, plays across India such as Lollapalooza, Coldplay, Ed Sheeran, Bandland, Guns N' Roses, U2, Cirque De...

Roles and Responsibilities:Help and guide customers in starting their journey on our product.To Develop customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.Ensures all customers are successfully using the product or service they've purchased from the company.Need to be the first face for...