
Customer Support
14 hours ago
- Customer Inquiries: Handle customer queries via phone, email, and in-person with a focus on resolving issues and providing product information.
- Order Management: Assist with order processing, including entry and tracking of customer orders in the system. Product Information: Provide accurate details about
- Product Informa on: Provide accurate details about product availability, pricing, and specifications to customers.
- Complaint Resolution: Address customer complaints or concerns, ensuring timely and satisfactory resolutions.
- Coordination: Work closely with the production and logistics teams to ensure timely delivery of products. Customer Feedback: Collect and relay customer feedback to improve service and product offering.
- Proficiency with customer management systems and MS Office Suite.
- Knowledge of jewellery products, design, and manufacturing processes.
Job Type: Full-time
Pay: ₹20, ₹30,000.00 per month
Work Location: In person
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Customer Support Executive
6 days ago
Andheri East, Maharashtra, India conscious food pvt ltd Full time ₹ 29,000 - ₹ 35,000 per yearRole Title - D2C & Customer Support ExecutiveRole OverviewWe are seeking a D2C & Customer Support Executive who will be the first point of contact for our customers, ensuring smooth resolution of queries, accurate order management, and a delightful post-purchase experience. The role also involves supporting D2C operations, coordinating with cross-functional...
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Customer Support Executive
2 days ago
Andheri East, Maharashtra, India Ericson Insurance TPA Pvt Ltd Full time ₹ 60,000 - ₹ 1,80,000 per yearAnswering Customer Inquiries: Addressing customer questions about products, services, or company policies.Troubleshooting: Helping customers resolve technical issues or other problems.Handling Complaints: Listening to customer concerns, empathizing with them, and finding appropriate solutions.Providing Instructions and Guidance: Explaining product features,...
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Customer Support Associate
6 days ago
Andheri East, Maharashtra, India Vu Videoconferencing Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,00,000 per yearJob Descriptions For Customer Success Manager1Good Communication skills English & Hindi Mandatory Plus one local Language (Bengali)2More than 2 -3 years' experience3Graduate in any discipline or Diploma4Positive attitude & quick learner5preferably worked in some CRM software6Manage customer service support and branch operations across the south...
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Customer Support Executive
6 days ago
Andheri East, Maharashtra, India Peora Fashions Pvt Ltd Full time ₹ 88,800 - ₹ 3,55,200 per yearKey Responsibilities· Handle customer calls, emails, and chats politely and professionally.· Update and maintain customer details in Excel or CRM.· Coordinate with warehouse and logistics teams to resolve order or delivery issues.· Assist customers with returns, replacements, and general queries.· Collect feedback and share suggestions to improve...
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Customer Support Engineer
6 days ago
Andheri East, Maharashtra, India Vu Videoconferencing Pvt Ltd Full time ₹ 3,36,000 per yearJOB DESCRIPTION:Respond to customer inquiries promptly and professionally via phone, email, and chat channelsProvide technical support and troubleshooting assistance for television-related issues, including but not limited to connectivity problems, device setup, and software configurations.Identify and diagnose technical problems, escalating complex issues...
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Customer Support Executive
6 days ago
Andheri East, Maharashtra, India VC InMotions Pvt Ltd Full time ₹ 2,40,000 - ₹ 4,80,000 per yearJob DescriptionThis is a full-time on-site role as a Tele caller at VC InMotions Private Limited, Mumbai for US process (Voice - Outbound & Inbound).The Telecaller will be responsible for making calls to our existing customers, explaining them our new products or services, and convince them for more orders of our different new products.Job...
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Andheri East, Maharashtra, India Pink Sky HR Services Full time ₹ 4,50,000 - ₹ 6,50,000 per yearWe're looking for a Customer Support Executive who is passionate about beauty & fragrance,highly empathetic, communicative, and committed to delivering a delightful experience. You will be the voice of the brand, interacting withcustomers across channels, helping resolve issues, and ensuring that every customer feelsheard and valued.Key...
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Customer Support Manager
2 days ago
Andheri, Maharashtra, India Flo Sleep Solutions Full time ₹ 8,00,000 - ₹ 10,00,000 per yearPosition: Customer Support ManagerLocation: Saki Naka, MumbaiReports To: Head of Customer ExperienceAbout Flo Mattress:Flo Mattress is a leading D2C brand specializing in premium mattresses with advanced cooling technology. We are committed to delivering exceptional sleep experiences and are seeking a Customer Support Manager to enhance our customer service...
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Customer Support Assistant
1 week ago
Andheri, Maharashtra, India Uma Ornaments Full time ₹ 2,40,000 - ₹ 3,00,000 per yearJob Title: Customer Support AssistantLocation: Uma Ornaments, Andheri, MumbaiSalary: ₹20,000 – ₹25,000 per month CTCEmployment Type: Full-TimeCompany: Uma OrnamentsJob Description:Uma Ornaments is seeking a dedicated and customer-oriented Customer Support Assistant to join our growing team. The ideal candidate will serve as the primary point of contact...
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Customer Support Manager
2 days ago
Andheri, Maharashtra, India THE RRKS Full time ₹ 15,00,000 - ₹ 30,00,000 per yearResponsibilities:· Maintain and build relationship with customers through regular connect via call· Documentation, reports & updates of interaction and feedback· Facilitate smooth Customer Onboarding· Data Updating & Communication· Customer Satisfaction Surveys· Escalation Handling and driving to closure· Identify opportunities for upselling and...