Customer Support

Key ResponsibilitiesHandle customer queries and complaints received through Amazon and our own e-commerce websiteHandling product related queries and provide resolution for the same (we will provide the technical training about the product to the candidate)Respond promptly to buyer-seller messages, emails, and support tickets with professionalism and...

Job Descriptions For Customer Success Manager1Good Communication skills English & Hindi Mandatory Plus one local Language (Bengali)2More than 2 -3 years' experience3Graduate in any discipline or Diploma4Positive attitude & quick learner5preferably worked in some CRM software6Manage customer service support and branch operations across the south...

Key ResponsibilitiesHandle L2 technical support for Pipedrive CRM users.Diagnose and resolve complex CRM issues, configuration errors, and workflow concerns.Coordinate with the internal tech team for escalations when required.Assist clients with CRM setup, customization, pipeline creation, and integrations.Identify recurring issues and suggest improvements...

1. Handling Customer QueriesRespond to customer calls, emails, and messages politely and professionally.Understand the customer's issue and provide accurate solutions.2. Providing Product/Service InformationExplain product features, pricing, and policies clearly.Guide customers on how to use products or services effectively.3. Complaint ResolutionResolve...

Key Responsibilities· Handle customer calls, emails, and chats politely and professionally.· Update and maintain customer details in Excel or CRM.· Coordinate with warehouse and logistics teams to resolve order or delivery issues.· Assist customers with returns, replacements, and general queries.· Collect feedback and share suggestions to improve...

Job DescriptionThis is a full-time on-site role as a Tele caller at VC InMotions Private Limited, Mumbai for US process (Voice - Outbound & Inbound).The Telecaller will be responsible for making calls to our existing customers, explaining them our new products or services, and convince them for more orders of our different new products.Job...

Desktop Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.To meet the qualifications specified:Educational Background: A degree in a relevant field, such as Computer...

Job Title: Customer Support AssistantLocation: Uma Ornaments, Andheri, MumbaiSalary: ₹20,000 – ₹25,000 per month CTCEmployment Type: Full-TimeCompany: Uma OrnamentsJob Description:Uma Ornaments is seeking a dedicated and customer-oriented Customer Support Assistant to join our growing team. The ideal candidate will serve as the primary point of contact...

Proven experience in Customer Service, Customer Support, and Customer Relationship Management (CRM)Strong Communication and Interpersonal SkillsProblem-solving and Conflict Resolution skillsBachelor's degree in Business Administration, Marketing, or related field3-7 years of experience in customer relations managementMust be located in commutable distance to...

1) Agent need to enhance the SAS product2) Agent Should have completed Graduation3) Agent should be IATA certified4) Agent should have knowledge of any GDS (Amadeus, Sabre, Worldspan, Apollo, Galileo or, Farelogix).5) Agent should have one year experience on any GDS6) Agent should be fluent in EnglishJob Types: Full-time, PermanentPay: ₹25, ₹30,000.00...