Customer Support Associate

Job Descriptions For Customer Success Manager1Good Communication skills English & Hindi Mandatory Plus one local Language (Bengali)2More than 2 -3 years' experience3Graduate in any discipline or Diploma4Positive attitude & quick learner5preferably worked in some CRM software6Manage customer service support and branch operations across the south...

Customer Inquiries: Handle customer queries via phone, email, and in-person with a focus on resolving issues and providing product information.Order Management: Assist with order processing, including entry and tracking of customer orders in the system. Product Information: Provide accurate details aboutProduct Informa on: Provide accurate details about...

Key ResponsibilitiesHandle L2 technical support for Pipedrive CRM users.Diagnose and resolve complex CRM issues, configuration errors, and workflow concerns.Coordinate with the internal tech team for escalations when required.Assist clients with CRM setup, customization, pipeline creation, and integrations.Identify recurring issues and suggest improvements...

1. Handling Customer QueriesRespond to customer calls, emails, and messages politely and professionally.Understand the customer's issue and provide accurate solutions.2. Providing Product/Service InformationExplain product features, pricing, and policies clearly.Guide customers on how to use products or services effectively.3. Complaint ResolutionResolve...

Key Responsibilities· Handle customer calls, emails, and chats politely and professionally.· Update and maintain customer details in Excel or CRM.· Coordinate with warehouse and logistics teams to resolve order or delivery issues.· Assist customers with returns, replacements, and general queries.· Collect feedback and share suggestions to improve...

Job DescriptionThis is a full-time on-site role as a Tele caller at VC InMotions Private Limited, Mumbai for US process (Voice - Outbound & Inbound).The Telecaller will be responsible for making calls to our existing customers, explaining them our new products or services, and convince them for more orders of our different new products.Job...

# Business Development Associate(Jewellery Mfg. Exp. Only)Positions: 02Exp.: 1 to 3 years of experienceEdu. qua.: Minimum graduationSalary: 13000 to 28000Location: Andheri East, MumbaiJob profile:*Communicate with customer for sales*Introduce company sales policy and convince them for jewellery orders*Order process and follow up with customers and...

Company ProfileNetplace holds over 25 years of experience as an industry expert and Architects of Continuity is headquartered in Mumbai with global reachability through a coordination office in Singapore. Merged with world-leading technology vendors, Netplace delivers an integrated range of solutions from physical security solutions with smart analytics to...

Company OverviewSanda Group is a dynamic organization in the IT Services and IT Consulting industry, committed to transforming lives by connecting individuals and communities through its diverse range of products and services. With its headquarters in Mumbai, Sanda Group employs between individuals who contribute to its mission of personal and professional...

Desktop Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.To meet the qualifications specified:Educational Background: A degree in a relevant field, such as Computer...