Customer Service Associate

16 hours ago

Andheri, Maharashtra, India Sanda Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Overview

Sanda Group is a dynamic organization in the IT Services and IT Consulting industry, committed to transforming lives by connecting individuals and communities through its diverse range of products and services. With its headquarters in Mumbai, Sanda Group employs between individuals who contribute to its mission of personal and professional connection. Learn more at

Job Overview

Sanda Group is seeking a motivated Customer Service Associate with a fresher position level to join our team in Andheri. This full-time position requires interacting with customers, addressing inquiries, and resolving issues to enhance customer satisfaction. Candidates with strong communication skills, English proficiency, and a willingness to learn are encouraged to apply.

Qualifications and Skills

  • Excellent verbal and written communication skills to effectively interact with customers.
  • Proficiency in English is required for both verbal and written interactions.
  • Strong chat skills to handle customer inquiries in an online environment efficiently.
  • Interpersonal skills to build rapport with customers and understand their needs effectively.
  • Active listening skills to comprehend and address customer core issues promptly.
  • Ability to resolve conflicts and de-escalate situations professionally with a cool demeanor.
  • Required skills include the ability to grasp technical information related to our services quickly.
  • Must be detail-oriented and able to manage multiple tasks effectively in a fast-paced environment.

Roles and Responsibilities

  • Provide exceptional customer service by addressing inquiries and resolving issues through various communication channels.
  • Maintain a positive and professional demeanor with customers at all times to ensure a high level of satisfaction.
  • Accurately document and update customer records and transaction information in a timely manner.
  • Collaborate with team members and other departments to ensure a seamless customer experience.
  • Continuously improve service delivery by gaining feedback and sharing insights with the management.
  • Follow company procedures and protocols to ensure compliance and maintain quality standards.
  • Participate in training sessions to stay updated on products and services to deliver informed assistance.
  • Contribute to a team environment aimed at achieving excellent customer service outcomes and goals.

  • Guest Service Associate

    2 days ago

    Andheri, Maharashtra, India 16e77c2d-0985-48a9-9ae4-e8b9ff2fb130 Full time ₹ 30,00,000 - ₹ 36,00,000 per year

    JD for Guest Service Associate – KFCPosition: Guest Service Associate (GSA)Department: Operations / Front of HouseKey ResponsibilitiesWelcome customers warmly and take orders accurately.Operate POS system, handle billing, and manage cash responsibly.Ensure high standards of customer service and resolve guest queries.Maintain cleanliness in the dining area...

  • Customer Service

    11 hours ago

    Andheri, Maharashtra, India Wings Global Services Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Job OverviewWings Global Services is seeking a Junior Customer Service Representative to join our team in Andheri. This full-time position requires 1 to 3 years of experience. The successful candidate will provide outstanding customer support, leveraging email and live chat channels. If you possess a knack for resolving conflicts and handling complaints with...

  • Customer Service

    2 days ago

    Andheri, Maharashtra, India Shaadi Full time ₹ 2,50,000 - ₹ 3,70,000 per year

    Company Overview: is the world's largest matrimonial service, bringing people together for a lifetime of happiness. With a commitment to helping individuals find their life partners, has been a pioneer in the online matchmaking industry for over two decades. Join our dynamic team and play a crucial role in facilitating meaningful connections.Job...

  • Customer Service

    15 hours ago

    Andheri, Maharashtra, India Finder consultanting Full time ₹ 2,88,000 - ₹ 4,32,000 per year

    We are looking for a Customer Service Representative to handle incoming calls from UK-based customers. The role includes responding to customer enquiries, providing guidance throughout the travel insurance policy issuance process, and ensuring prompt and professional resolution of queries.Key Responsibilities Handle incoming calls from UK customers...

  • Customer Service Executive

    2 weeks ago

    Andheri, Maharashtra, India immortal facility management Full time ₹ 3,60,000 per year

    (Job Title: Customer Service Executive – LogisticsLocation: Chandivali, AndheriDepartment: Customer Service / OperationsEmployment Type: Full-timeExperience: 1–3 yearsSalary: 30KAbout the CompanyWe are a fast-growing logistics and supply chain solutions company committed to providing reliable and efficient delivery services. We're looking for a Customer...

  • Customer Service Executive

    7 days ago

    Andheri, Maharashtra, India Shaadi Full time ₹ 4,20,000 - ₹ 4,48,000 per year

    Company Overview: is the world's largest matrimonial service, bringing people together for a lifetime of happiness. With a commitment to helping individuals find their life partners, has been a pioneer in the online matchmaking industry for over two decades. Join our dynamic team and play a crucial role in facilitating meaningful connections.Job...

  • Customer Service Representative

    6 days ago

    Andheri, Maharashtra, India Job Addiction Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Urgent Hiring – Customer Service Representative (TruMeds, Andheri)We are looking for experienced Customer Service Representatives at TruMeds, Andheri.Role: Customer Service RepresentativeLocation: Andheri, MumbaiQualification: HSC & aboveExperience: 6 months+ in Customer Service / Voice ProcessSalary: As per last drawn & interviewCommunication: Good...

  • Customer Services Engineer

    1 week ago

    Andheri, Maharashtra, India YTPS HR Services Full time ₹ 7,80,000 - ₹ 9,00,000 per year

    Department: Customer ServiceExperience Required: 7–10 years in customer support, preferably in GPS, Telematics, or IoThardware domainsIndustry Preference: GPS Devices, Telematics, IoT Devices, Automotive Electronics, WirelessCommunication SolutionsRole Summary:We are looking for an experienced and customer-centric Manager – Customer Support to lead...

  • Customer Service Executive

    5 days ago

    Andheri, Maharashtra, India People Group Full time ₹ 30,000 - ₹ 40,000 per year

    JD for VIP Service (Customer Services) Shift time- 11pm to 8 amlooking only for Male candidatesSalary upto 30k in hand + 100 Rs night shift allowance5 days working with 2 rotational week off ( weekends mandatory working)Location- Andheri (Marol)For more information DM on Disha

  • Customer Service Executive

    2 weeks ago

    Andheri, Maharashtra, India Nexus Migration Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    Position - (Customer Service Female)Minimum Experience - 2+ years (mandatory)Job Location - Sakinaka (Andheri East)Job BriefWe are looking for a Call Center Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively scheduling meetings with our...