Customer Support Associate

Handle inbound and outbound communications (calls , emails , and chats ) to assist customers with their queries and concerns.Respond promptly and professionally to customer inquiries, ensuring that their needs are met.Provide accurate and clear information about the company's products, services, and policies.Escalate unresolved issues to relevant internal...

Customer Inquiries: Handle customer queries via phone, email, and in-person with a focus on resolving issues and providing product information.Order Management: Assist with order processing, including entry and tracking of customer orders in the system. Product Information: Provide accurate details aboutProduct Informa on: Provide accurate details about...

Key ResponsibilitiesHandle L2 technical support for Pipedrive CRM users.Diagnose and resolve complex CRM issues, configuration errors, and workflow concerns.Coordinate with the internal tech team for escalations when required.Assist clients with CRM setup, customization, pipeline creation, and integrations.Identify recurring issues and suggest improvements...

1. Handling Customer QueriesRespond to customer calls, emails, and messages politely and professionally.Understand the customer's issue and provide accurate solutions.2. Providing Product/Service InformationExplain product features, pricing, and policies clearly.Guide customers on how to use products or services effectively.3. Complaint ResolutionResolve...

**Job Description – F&B Steward / Restaurant Associate****Peninsula Redpine Hotel – Pub, Restro Bar & All-Day Dining****Position:** F&B Steward / Restaurant Associate**Department:** Food & Beverage Service**Location:** Peninsula Redpine Hotel, Andheri East**Reporting To:** Outlet Manager / Restaurant Manager**Job Summary:**We are looking for energetic...

Job OverviewWings Global Services is seeking a Junior Customer Service Representative to join our team in Andheri. This full-time position requires 1 to 3 years of experience. The successful candidate will provide outstanding customer support, leveraging email and live chat channels. If you possess a knack for resolving conflicts and handling complaints with...

**Job Title:** Sales Support Executive – Ocean & Air Freight**Location:** *[Andheri]***About the Role:**KSM Marine Logistics is looking for a motivated and detail-oriented **Sales Support Executive** with experience in **Ocean Import, Ocean Export** and preferably **Air Import** operations. The role involves providing backend support to the sales team,...

Designation- Marketing AssociateLocation- Andheri SakinakaSalary-upto 5 LPAWorking Days- Mon-FridayHybrid Working mode (Sat-Sun Off)Experience-min 6 months to 1 yearEducation- Bachelor in Marketing/ MBARoles and responsibilitiesMarketing InitiativesCompetition Tracking· Monitor and analyze competitor activities, product launches, pricing strategies,...

Key Responsibilities: -Handle customer queries and provide excellent support across e-commerce platforms (calls, emails, chats).Process orders, track shipments, and resolve customer issues efficiently.Prepare and maintain MIS reports to track daily, weekly, and monthly performance metrics.Create, update, and manage data in Excel, including pivot tables,...

Location : AndheriPackage : to per annumWrite @ : If a good candidated the budget can be streched - Real Estate on;y CandidateDesignation: . Real Estate Customer Reletionship Manager - Only from Real Estate Industry Only.Immediate Joneer will be great.Qualification : PG/MBAExperience: 7+ yrsRead about us : Write to Us. / We are looking for a passionate,...