Customer Support Executive

1. Handling Customer QueriesRespond to customer calls, emails, and messages politely and professionally.Understand the customer's issue and provide accurate solutions.2. Providing Product/Service InformationExplain product features, pricing, and policies clearly.Guide customers on how to use products or services effectively.3. Complaint ResolutionResolve...

Company Overview: is the world's largest matrimonial service, bringing people together for a lifetime of happiness. With a commitment to helping individuals find their life partners, has been a pioneer in the online matchmaking industry for over two decades. Join our dynamic team and play a crucial role in facilitating meaningful connections.Job...

Place: Mumbai( Andheri )Experience: 1 - 3 yearsCTC: 2.5-4 Lacs P.A.Key Skills:Strong understanding of CRM systems (any CRM experience acceptable). Good knowledge of data cleaning, data entry, and database management.Excellent communication skills for customer interaction and internal coordination.Basic analytical ability to interpret customer behavior and...

**Job Title:** Sales Support Executive – Ocean & Air Freight**Location:** *[Andheri]***About the Role:**KSM Marine Logistics is looking for a motivated and detail-oriented **Sales Support Executive** with experience in **Ocean Import, Ocean Export** and preferably **Air Import** operations. The role involves providing backend support to the sales team,...

Working hours – Rotational Shift starts from 10 pm- 7 am (IST)Roster based week offsAndheri MIDCNo pick and drop facilityDuties And Responsibilities:Empathize with every aspect of the customer experience, putting customers-needs first and continuously enhancing the Customer Service ExperienceHandle complaints, provide appropriate solutions and alternatives...

Roles and Responsibilities:Develop long-term and trusted relationships with key stakeholders at multiple-levels.Cultivate a deep sense of confidence and engagement with clients.Schedule regular meetings with clients / key accounts to ensure they are satisfied with the offered product and services and made aware of new engagement opportunities.Create...

Key Responsibilities: -Handle customer queries and provide excellent support across e-commerce platforms (calls, emails, chats).Process orders, track shipments, and resolve customer issues efficiently.Prepare and maintain MIS reports to track daily, weekly, and monthly performance metrics.Create, update, and manage data in Excel, including pivot tables,...

Customer Inquiries: Handle customer queries via phone, email, and in-person with a focus on resolving issues and providing product information.Order Management: Assist with order processing, including entry and tracking of customer orders in the system. Product Information: Provide accurate details aboutProduct Informa on: Provide accurate details about...

Key ResponsibilitiesHandle L2 technical support for Pipedrive CRM users.Diagnose and resolve complex CRM issues, configuration errors, and workflow concerns.Coordinate with the internal tech team for escalations when required.Assist clients with CRM setup, customization, pipeline creation, and integrations.Identify recurring issues and suggest improvements...

Job Descripton for Customer Care Executive Location: Mumbai (Andheri)Who can Apply:Candidate with Good communication skillsKnowledge of call handling, phone etiquette's & Basic Email writing skillsFluent in English, Hindi languagesBasic knowledge of Excel ( Vlook-up, Pivot )HSC completed can apply, however Graduation will be preferred.Minimum 6months - 1...