Customer Support L2

Key ResponsibilitiesHandle customer queries and complaints received through Amazon and our own e-commerce websiteHandling product related queries and provide resolution for the same (we will provide the technical training about the product to the candidate)Respond promptly to buyer-seller messages, emails, and support tickets with professionalism and...

Answering Customer Inquiries: Addressing customer questions about products, services, or company policies.Troubleshooting: Helping customers resolve technical issues or other problems.Handling Complaints: Listening to customer concerns, empathizing with them, and finding appropriate solutions.Providing Instructions and Guidance: Explaining product features,...

Customer Inquiries: Handle customer queries via phone, email, and in-person with a focus on resolving issues and providing product information.Order Management: Assist with order processing, including entry and tracking of customer orders in the system. Product Information: Provide accurate details aboutProduct Informa on: Provide accurate details about...

Job Role: Network Engineer – L2Client: BOB CapitalsDepartment: ITJob Type: PermanentLocation: Mumbai – BKC & AndheriWork DetailsWorking Days: Monday to Friday (1st Saturday working)Timings: 9:00 AM – 6:00 PM (General Shift)Qualification & ExperienceEducation: BE / B.Tech / Graduate in Computer Science or equivalent fieldCertifications (Mandatory):...

Desktop, Laptop & Accops Thin client machine - Hardware assemble & troubleshootingOS - Windows OS & hardware driver installationL1 -Level Networking & troubleshootingPrinter & scanner InstallationMicrosoft 365 application & Outlook installation & troubleshootingOffice related & third-party application installation.Internet LL down - related ticket raiseDaily...

Job OverviewThis is a full-time, entry-level role located in Andheri, aimed at freshers looking to grow in the customer support sector. As a part of the chat and email process team, you will play a crucial role in resolving customer issues and providing exceptional service. The position does not require prior experience, making it ideal for individuals...

About CompanyDixit Infotech Services Pvt. Ltd. is one of India's leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company.45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT...

The Onboarding & Customer Service Specialist (the "OCSS") will work with one of our US-based Financial Technology Customers to onboard new potential clients on their behalf. The OCSS will be a primary point of contact for our Financial Technology Customers and their new clients for all new onboardings, while also handling inquiries and taking ownership to...

Summary:We are hiring female Tele Support Executives to manage customer calls, resolve queries, and provide service support while maintaining a positive customer experience.Key Responsibilities:Handle inbound and outbound calls professionally.Assist customers with queries, complaints, and service support.Maintain accurate records of customer...

Location : Mumbai* Identify opportunities, produce leads and book appointments for the sales force with the emphasis on high quality leads* Calling clients regarding business queries* Develop creative pitches and propositions aimed at converting leads* Proactively follow up leads generated from canvassing by the Sales Team* Use of initiative to identify and...