Sales Support
3 days ago
**Job Title:** Sales Support Executive – Ocean & Air Freight
**Location:** *[Andheri]*
**About the Role:**KSM Marine Logistics is looking for a motivated and detail-oriented **Sales Support Executive** with experience in **Ocean Import, Ocean Export** and preferably **Air Import** operations. The role involves providing backend support to the sales team, handling documentation, rate coordination, and ensuring smooth communication with clients and internal stakeholders.
**Key Responsibilities:*** Support the sales team in preparing quotations, proposals, and presentations.
* Coordinate with carriers, shipping lines, and airlines for rate negotiations.
* Handle pre- and post-sales activities including documentation and follow-ups.
* Maintain accurate records of customer inquiries, quotations, and bookings.
* Assist in developing and maintaining strong client relationships.
* Provide timely responses to client queries and ensure customer satisfaction.
* Work closely with operations and customer service teams to ensure seamless execution.
**Requirements:*** 2–3 years of experience in **Sales Support / Customer Service** in the Freight Forwarding or Logistics industry.
* Strong knowledge of **Import Ocean & Export Ocean freight** processes.
* Knowledge of **Air Import** will be an added advantage.
* Good communication and interpersonal skills.
* Proficiency in MS Office (Excel, Word, PowerPoint).
* Ability to work under pressure and meet deadlines.
Job Types: Full-time, Permanent
Pay: ₹500, ₹560,000.00 per year
Work Location: In person
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