Customer Support Associate

Key ResponsibilitiesHandle L2 technical support for Pipedrive CRM users.Diagnose and resolve complex CRM issues, configuration errors, and workflow concerns.Coordinate with the internal tech team for escalations when required.Assist clients with CRM setup, customization, pipeline creation, and integrations.Identify recurring issues and suggest improvements...

Key Responsibilities· Handle customer calls, emails, and chats politely and professionally.· Update and maintain customer details in Excel or CRM.· Coordinate with warehouse and logistics teams to resolve order or delivery issues.· Assist customers with returns, replacements, and general queries.· Collect feedback and share suggestions to improve...

Job DescriptionThis is a full-time on-site role as a Tele caller at VC InMotions Private Limited, Mumbai for US process (Voice - Outbound & Inbound).The Telecaller will be responsible for making calls to our existing customers, explaining them our new products or services, and convince them for more orders of our different new products.Job...

# Business Development Associate(Jewellery Mfg. Exp. Only)Positions: 02Exp.: 1 to 3 years of experienceEdu. qua.: Minimum graduationSalary: 13000 to 28000Location: Andheri East, MumbaiJob profile:*Communicate with customer for sales*Introduce company sales policy and convince them for jewellery orders*Order process and follow up with customers and...

Company ProfileNetplace holds over 25 years of experience as an industry expert and Architects of Continuity is headquartered in Mumbai with global reachability through a coordination office in Singapore. Merged with world-leading technology vendors, Netplace delivers an integrated range of solutions from physical security solutions with smart analytics to...

Desktop Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.To meet the qualifications specified:Educational Background: A degree in a relevant field, such as Computer...

Job Title: Customer Support AssistantLocation: Uma Ornaments, Andheri, MumbaiSalary: ₹20,000 – ₹25,000 per month CTCEmployment Type: Full-TimeCompany: Uma OrnamentsJob Description:Uma Ornaments is seeking a dedicated and customer-oriented Customer Support Assistant to join our growing team. The ideal candidate will serve as the primary point of contact...

Proven experience in Customer Service, Customer Support, and Customer Relationship Management (CRM)Strong Communication and Interpersonal SkillsProblem-solving and Conflict Resolution skillsBachelor's degree in Business Administration, Marketing, or related field3-7 years of experience in customer relations managementMust be located in commutable distance to...

Key ResponsibilitiesManage the complete insurance claim journey for enterprise customers.Communicate with customers via calls and emails at every stage of claim movement.Maintain daily case trackers and ensure timely follow-ups for resolution.Take full ownership of cases from initiation to closure.Review and analyse the root cause of any escalations and...

Job OverviewWe are seeking a skilled and dedicated Desktop Support Technician to join our IT team. In this role, you will provide technical support and troubleshooting for a variety of hardware and software issues across our organization. You will be responsible for ensuring that all desktop systems are functioning optimally and that users receive timely...