Customer Support Associate

The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...

Role Title - D2C & Customer Support ExecutiveRole OverviewWe are seeking a D2C & Customer Support Executive who will be the first point of contact for our customers, ensuring smooth resolution of queries, accurate order management, and a delightful post-purchase experience. The role also involves supporting D2C operations, coordinating with cross-functional...

Role DescriptionThis is a full-time on-site role for a customer service banking associateExperience -6 months minimum experience required in BPO/BFSIQualificationsGraduation in any DisciplineSalary and WorkingCTC - 2.4 LPA to 2.7 LPA5 days working with 2 day weekend offLocation - Tech Mahindra BPS, Wing - I & II, Oberoi 4th floor IT building Garden Estate,...

Key Responsibilities· Handle customer calls, emails, and chats politely and professionally.· Update and maintain customer details in Excel or CRM.· Coordinate with warehouse and logistics teams to resolve order or delivery issues.· Assist customers with returns, replacements, and general queries.· Collect feedback and share suggestions to improve...

JOB DESCRIPTION:Respond to customer inquiries promptly and professionally via phone, email, and chat channelsProvide technical support and troubleshooting assistance for television-related issues, including but not limited to connectivity problems, device setup, and software configurations.Identify and diagnose technical problems, escalating complex issues...

Job DescriptionThis is a full-time on-site role as a Tele caller at VC InMotions Private Limited, Mumbai for US process (Voice - Outbound & Inbound).The Telecaller will be responsible for making calls to our existing customers, explaining them our new products or services, and convince them for more orders of our different new products.Job...

Company DescriptionIndian School of Image Management (ISIM) is an internationally approved training institute that offers programs in Image Consulting, Soft Skills, and Personal Branding.Role DescriptionThis is a full-time, on-site role for a Client Services Associate at the Indian School of Image Management in Mumbai. The Client Services Associate will be...

As an Account Support Associate, you'll work closely with the Operations Manager in India and Key Account Managers in US, Europe and act as a central point of coordination between internal teams, account managers, and systems. You'll handle operational support tasks—from maintaining pricing data to tracking project progress—so the KAM team can focus on...

Customer Success AssociateHandling existing customers and ensuring smooth renewals of services/products.Building and maintaining strong customer relationships to drive retention & loyalty.Identifying opportunities to upsell and cross-sell additional services.Delivering excellent customer service support to resolve queries and enhance client...

Company ProfileNetplace holds over 25 years of experience as an industry expert and Architects of Continuity is headquartered in Mumbai with global reachability through a coordination office in Singapore. Merged with world-leading technology vendors, Netplace delivers an integrated range of solutions from physical security solutions with smart analytics to...