Senior Customer Support

1. Handling Customer QueriesRespond to customer calls, emails, and messages politely and professionally.Understand the customer's issue and provide accurate solutions.2. Providing Product/Service InformationExplain product features, pricing, and policies clearly.Guide customers on how to use products or services effectively.3. Complaint ResolutionResolve...

Position Summary :We are seeking a dedicated and customer-focused Escalation and Customer Support Executive to join our team. In this role, you will play a crucial part in ensuring customer satisfaction by addressing and resolving escalated issues promptly and effectively. The ideal candidate will possess strong communication skills, problem-solving...

Location: Andheri (Mumbai) | Shift: Night Shift (11 PM – 8 AM) | Experience: 1+ Year | Qualification: HSC/GraduateJoin , India's No.1 matchmaking platform, as a VIP Service Executive and help people across the globe find their life partners This is a client-facing role where you'll handle premium international members, provide personalized matchmaking...

Key ResponsibilitiesHandle customer queries and complaints received through Amazon and our own e-commerce websiteHandling product related queries and provide resolution for the same (we will provide the technical training about the product to the candidate)Respond promptly to buyer-seller messages, emails, and support tickets with professionalism and...

Customer Inquiries: Handle customer queries via phone, email, and in-person with a focus on resolving issues and providing product information.Order Management: Assist with order processing, including entry and tracking of customer orders in the system. Product Information: Provide accurate details aboutProduct Informa on: Provide accurate details about...

Job Descriptions For Customer Success Manager1Good Communication skills English & Hindi Mandatory Plus one local Language (Bengali)2More than 2 -3 years' experience3Graduate in any discipline or Diploma4Positive attitude & quick learner5preferably worked in some CRM software6Manage customer service support and branch operations across the south...

Job OverviewWings Global Services is seeking a Junior Customer Service Representative to join our team in Andheri. This full-time position requires 1 to 3 years of experience. The successful candidate will provide outstanding customer support, leveraging email and live chat channels. If you possess a knack for resolving conflicts and handling complaints with...

**Job Title:** Sales Support Executive – Ocean & Air Freight**Location:** *[Andheri]***About the Role:**KSM Marine Logistics is looking for a motivated and detail-oriented **Sales Support Executive** with experience in **Ocean Import, Ocean Export** and preferably **Air Import** operations. The role involves providing backend support to the sales team,...

Company Overview: is the world's largest matrimonial service, bringing people together for a lifetime of happiness. With a commitment to helping individuals find their life partners, has been a pioneer in the online matchmaking industry for over two decades. Join our dynamic team and play a crucial role in facilitating meaningful connections.Job...

Key Responsibilities: -Handle customer queries and provide excellent support across e-commerce platforms (calls, emails, chats).Process orders, track shipments, and resolve customer issues efficiently.Prepare and maintain MIS reports to track daily, weekly, and monthly performance metrics.Create, update, and manage data in Excel, including pivot tables,...