Customer Support executive

Job Description:Position: Customer Support ExecutiveExperience: 3 to 4 yearsQualification: B.Com or Graduate in any streamSalary: 3 to 4 lakhsJob Description:Customer order managementSales Invoicing, Eway Bill knowledgeHandle customer queries relating to despatches, documentsArranging & coordinating TransportationCoordinating with warehouse for timely...

Role Title - D2C & Customer Support ExecutiveRole OverviewWe are seeking a D2C & Customer Support Executive who will be the first point of contact for our customers, ensuring smooth resolution of queries, accurate order management, and a delightful post-purchase experience. The role also involves supporting D2C operations, coordinating with cross-functional...

Job DescriptionWe are seeking a dedicated and customer-oriented Customer Support Assistant to join our team at Uma Ornaments. The ideal candidate will be responsible for ensuring smooth communication between the company and its customers, addressing inquiries, processing orders, and providing exceptional service. The role requires a strong ability to...

Job OverviewThis is a full-time, entry-level role located in Andheri, aimed at freshers looking to grow in the customer support sector. As a part of the chat and email process team, you will play a crucial role in resolving customer issues and providing exceptional service. The position does not require prior experience, making it ideal for individuals...

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctionsUpdate our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide...

Position: Customer Support ManagerLocation: Saki Naka, MumbaiReports To: Head of Customer ExperienceAbout Flo Mattress:Flo Mattress is a leading D2C brand specializing in premium mattresses with advanced cooling technology. We are committed to delivering exceptional sleep experiences and are seeking a Customer Support Manager to enhance our customer service...

Job description:Job Title: Executive – Sales support/Email processLocation: Mumbai (Work from Office)Timing : 12 PM to 9:30 PMExperience: 0–3 yearsAbout Us:Tripsnstay– Travel Division is part of a leading multinational group, offering global travel solutions. We're looking for an Executive to manage backend operations and chat support for our...

Answering Customer Inquiries: Addressing customer questions about products, services, or company policies.Troubleshooting: Helping customers resolve technical issues or other problems.Handling Complaints: Listening to customer concerns, empathizing with them, and finding appropriate solutions.Providing Instructions and Guidance: Explaining product features,...

Job Title: Customer Support AssistantLocation: Uma Ornaments, Andheri, MumbaiSalary: ₹20,000 – ₹25,000 per month CTCEmployment Type: Full-TimeCompany: Uma OrnamentsJob Description:Uma Ornaments is seeking a dedicated and customer-oriented Customer Support Assistant to join our growing team. The ideal candidate will serve as the primary point of contact...

Key Responsibilities· Handle customer calls, emails, and chats politely and professionally.· Update and maintain customer details in Excel or CRM.· Coordinate with warehouse and logistics teams to resolve order or delivery issues.· Assist customers with returns, replacements, and general queries.· Collect feedback and share suggestions to improve...