Customer Support Executive

Position Summary :We are seeking a dedicated and customer-focused Escalation and Customer Support Executive to join our team. In this role, you will play a crucial part in ensuring customer satisfaction by addressing and resolving escalated issues promptly and effectively. The ideal candidate will possess strong communication skills, problem-solving...

Responsibilities:Handle customer inquiries via phone and emailResolve customer issues efficiently, providing accurate information.Assist with troubleshooting product or service-related problems.Maintain positive relationships to ensure high customer satisfaction.Document customer interactions and maintain records in the system.Escalate complex issues to the...

The Onboarding & Customer Service Specialist (the "OCSS") will work with one of our US-based Financial Technology Customers to onboard new potential clients on their behalf. The OCSS will be a primary point of contact for our Financial Technology Customers and their new clients for all new onboardings, while also handling inquiries and taking ownership to...

Job Title: Customer Support AssistantLocation: Uma Ornaments, Andheri, MumbaiSalary: ₹20,000 – ₹25,000 per month CTCEmployment Type: Full-TimeCompany: Uma OrnamentsJob Description:Uma Ornaments is seeking a dedicated and customer-oriented Customer Support Assistant to join our growing team. The ideal candidate will serve as the primary point of contact...

Key Responsibilities· Handle customer calls, emails, and chats politely and professionally.· Update and maintain customer details in Excel or CRM.· Coordinate with warehouse and logistics teams to resolve order or delivery issues.· Assist customers with returns, replacements, and general queries.· Collect feedback and share suggestions to improve...

Job DescriptionThis is a full-time on-site role as a Tele caller at VC InMotions Private Limited, Mumbai for US process (Voice - Outbound & Inbound).The Telecaller will be responsible for making calls to our existing customers, explaining them our new products or services, and convince them for more orders of our different new products.Job...

Proven experience in Customer Service, Customer Support, and Customer Relationship Management (CRM)Strong Communication and Interpersonal SkillsProblem-solving and Conflict Resolution skillsBachelor's degree in Business Administration, Marketing, or related field3-7 years of experience in customer relations managementMust be located in commutable distance to...

Company Overview: is the world's largest matrimonial service, bringing people together for a lifetime of happiness. With a commitment to helping individuals find their life partners, has been a pioneer in the online matchmaking industry for over two decades. Join our dynamic team and play a crucial role in facilitating meaningful connections.Job...

Key ResponsibilitiesManage the complete insurance claim journey for enterprise customers.Communicate with customers via calls and emails at every stage of claim movement.Maintain daily case trackers and ensure timely follow-ups for resolution.Take full ownership of cases from initiation to closure.Review and analyse the root cause of any escalations and...

(Job Title: Customer Service Executive – LogisticsLocation: Chandivali, AndheriDepartment: Customer Service / OperationsEmployment Type: Full-timeExperience: 1–3 yearsSalary: 30KAbout the CompanyWe are a fast-growing logistics and supply chain solutions company committed to providing reliable and efficient delivery services. We're looking for a Customer...