Customer Support Executive

Key Responsibilities· Handle customer calls, emails, and chats politely and professionally.· Update and maintain customer details in Excel or CRM.· Coordinate with warehouse and logistics teams to resolve order or delivery issues.· Assist customers with returns, replacements, and general queries.· Collect feedback and share suggestions to improve...

Summary:We are hiring female Tele Support Executives to manage customer calls, resolve queries, and provide service support while maintaining a positive customer experience.Key Responsibilities:Handle inbound and outbound calls professionally.Assist customers with queries, complaints, and service support.Maintain accurate records of customer...

Key ResponsibilitiesHandle L2 technical support for Pipedrive CRM users.Diagnose and resolve complex CRM issues, configuration errors, and workflow concerns.Coordinate with the internal tech team for escalations when required.Assist clients with CRM setup, customization, pipeline creation, and integrations.Identify recurring issues and suggest improvements...

Position Summary :We are seeking a dedicated and customer-focused Escalation and Customer Support Executive to join our team. In this role, you will play a crucial part in ensuring customer satisfaction by addressing and resolving escalated issues promptly and effectively. The ideal candidate will possess strong communication skills, problem-solving...

Location : Mumbai* Identify opportunities, produce leads and book appointments for the sales force with the emphasis on high quality leads* Calling clients regarding business queries* Develop creative pitches and propositions aimed at converting leads* Proactively follow up leads generated from canvassing by the Sales Team* Use of initiative to identify and...

Minimum Experience: 2 to 3 years in Freight forwarding Industry.Education Requirement: Under Graduate/Graduates in any stream may applyJob Description:Knowledge in BL issuance, SI filing, Sea Import Manifest etc.Co-ordination with Overseas freight forwardersExecution of the shipment from pricing to delivery to customersNOTE: Immediate joining would be...

Responsibilities:Handle customer inquiries via phone and emailResolve customer issues efficiently, providing accurate information.Assist with troubleshooting product or service-related problems.Maintain positive relationships to ensure high customer satisfaction.Document customer interactions and maintain records in the system.Escalate complex issues to the...

The Onboarding & Customer Service Specialist (the "OCSS") will work with one of our US-based Financial Technology Customers to onboard new potential clients on their behalf. The OCSS will be a primary point of contact for our Financial Technology Customers and their new clients for all new onboardings, while also handling inquiries and taking ownership to...

Company Name : Carnot TechnologiesWe're hiring for Inbound and Outbound customer service (GPS Tracker)Experience: Min. 6 months into Customer serviceLocation : Andheri EastLanguages (Mandatory): Hindi & English + Odia, Gujarati, Tamil, Kanada.Responsibilities:Handle inbound/outbound calls on GPS tracker servicesProvide info & basic troubleshootingMaintain...

Job Title: Customer Care ExecutiveLocation: Andheri East, MumbaiDays: Mon–Fri • Time: 10 AM – 7 PMResponsibilities:Handle customer calls/messages & resolve queriesManage technician tickets and update daily trackersCoordinate with Operations & VRAs for machine refilling issues (Pan India)Maintain records of interactions, complaints & resolutionsWork...