Customer Support Executive

1. Handling Customer QueriesRespond to customer calls, emails, and messages politely and professionally.Understand the customer's issue and provide accurate solutions.2. Providing Product/Service InformationExplain product features, pricing, and policies clearly.Guide customers on how to use products or services effectively.3. Complaint ResolutionResolve...

Key Responsibilities· Handle customer calls, emails, and chats politely and professionally.· Update and maintain customer details in Excel or CRM.· Coordinate with warehouse and logistics teams to resolve order or delivery issues.· Assist customers with returns, replacements, and general queries.· Collect feedback and share suggestions to improve...

Job DescriptionThis is a full-time on-site role as a Tele caller at VC InMotions Private Limited, Mumbai for US process (Voice - Outbound & Inbound).The Telecaller will be responsible for making calls to our existing customers, explaining them our new products or services, and convince them for more orders of our different new products.Job...

Key ResponsibilitiesHandle customer queries and complaints received through Amazon and our own e-commerce websiteHandling product related queries and provide resolution for the same (we will provide the technical training about the product to the candidate)Respond promptly to buyer-seller messages, emails, and support tickets with professionalism and...

Customer Inquiries: Handle customer queries via phone, email, and in-person with a focus on resolving issues and providing product information.Order Management: Assist with order processing, including entry and tracking of customer orders in the system. Product Information: Provide accurate details aboutProduct Informa on: Provide accurate details about...

Job Descriptions For Customer Success Manager1Good Communication skills English & Hindi Mandatory Plus one local Language (Bengali)2More than 2 -3 years' experience3Graduate in any discipline or Diploma4Positive attitude & quick learner5preferably worked in some CRM software6Manage customer service support and branch operations across the south...

Position Summary :We are seeking a dedicated and customer-focused Escalation and Customer Support Executive to join our team. In this role, you will play a crucial part in ensuring customer satisfaction by addressing and resolving escalated issues promptly and effectively. The ideal candidate will possess strong communication skills, problem-solving...

Location: Andheri (Mumbai) | Shift: Night Shift (11 PM – 8 AM) | Experience: 1+ Year | Qualification: HSC/GraduateJoin , India's No.1 matchmaking platform, as a VIP Service Executive and help people across the globe find their life partners This is a client-facing role where you'll handle premium international members, provide personalized matchmaking...

Job description:Position: Junior Executive – Business Support (Excellent Communication) - Female onlyLocation: Andheri Office, MumbaiShift Timing: 10:30 AM – 8:00 PM (Fixed Shift)Qualification - Any GraduateJoining: ImmediateAbout the RoleWe are looking for a fresher with strong attention to detail and good communication skills to join our Business...

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctionsUpdate our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide...